123734 STUDENT SERVICES MANAGER I

Greenville Technical College; Greenville (SC); Hybrid; USD 53,000 - 72,000; Full time

Job summary

Greenville Technical College is seeking staff to support the ERC-Early College department and oversee admissions-related activities for dual enrollment. This role involves guiding students, coordinating with high schools, and ensuring smooth program transitions.

The position requires a bachelor's degree, with a master's and 5+ years of relevant experience preferred. Duties include data entry, policy alignment, and presenting opportunities to prospective students.

Qualifications

• Bachelor's degree required.
• Experience in student services programs.
• Master's degree plus 5+ years of relevant experience preferred.

Responsibilities

• Support the ERC-Early College department and duties as assigned.
• Manage temporary staff and assist dual enrollment guidance for students and parents.
• Serve as primary admissions liaison between high school students and Greenville Technical College.
• Enter and update student data in the college information systems.
• Evaluate incoming transcripts for course equivalencies and transfer credits.
• Prepare presentations for prospective dual enrollment students and coordinate outreach.

Skills

Organizational skills

Communication skills

Customer service

Public speaking

Data entry

Education

Bachelor's degree

Master's degree

Tools

Student information systems

Database management

Job description

For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.

For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.

***International transcripts must be evaluated through World Education Services***

If you are applying for a position that requires current Licensures/Certificates- a copy must be submitted along with your on-line application. Official current licensures/certificates will be required when you begin employment.

Please feel free to submit any electronic documents with your on-line application as an attachment.

STATE SALARY RANGE: SC Pay Band GEN09 $53,142 - $71,706 - $90,372

ANTICIPATED HIRING RANGE - MIN: $53,142

ANTICIPATED HIRING RANGE - MAX: $71,706

HOURS: 40 per week

CAMPUS: Thomas E. Barton Campus

GENERAL RESPONSIBILITIES

In this challenging role, you will be supporting the ERC-Early College department at Greenville Technical College. Duties may include any or all of the following.

Manage Temporary Staff, provide support to prospective dualenrollment students, parents and graduating seniors, guiding them throughcareer field and program exploration, the application process, documentcollection and necessary testing. Serve as the primary admissions liaisonbetween high school students and Greenville Technical College , ensuring a asmooth transition and clear communication. Evaluate and work with the Directorof Admissions to review and adjust admissions policies and procedures arounddual enrollment.

Prepare and deliver presentations and hold individualappointments with prospective students to discuss dual enrollmentopportunities, apprenticeships, work based learning, and other relevant topicsthat support dual enrollment and college transition.
Work closely with the Early College Program Coordinator,campus directors, and deans to ensure the appropriate course offerings areavailable and align with the needs of dual enrolled students.

Assist with building and maintaining relationships with allGreenville County K-12 program personnel (high school counselors) to includepublic and private high schools, charter schools, career centers, and homeassociations.
Accurately enter and update student data in the college'sinformation systems, handling tasks such as social security number corrections,status changes, address updates and withdrawals.

Evaluate incoming transcripts to determine courseequivalencies and transfer credits.
Assists students in understanding their academic records,degree requirements, and any necessary steps for completing their programs.

Administer policies related to student coursequalifications. Perform other duties as assigned.

Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!

MINIMUM QUALIFICATIONS

Bachelors degree and experience in student services programs.

PREFERRED QUALIFICATIONS

Master's Degree plus five (5) years of relevant experience, Higher Education, K-12 experience, and database management. Experience with K-12 student engagement. Knowledge of dual enrollment. Strong organizational skills. Strong written, verbal and persuasive communication skills. Exceptional customer focus skills. Ability to travel to local recruiting functions. Ability to present a professional image and to work flexibly and with self-motivation independently and with constituents in team situations. Under direction and supervision of the Director of Early College, this employee must be able to work independently with minimal supervision. Professionalism and discretion in decision making is required.

Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)

It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.

*Greenville Technical College is a tobacco-free institution*