(1119856) Technical Product Owner - API Integrations

Diversified Services Network; Peoria (IL); Híbrido; USD 125.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Descripción de la vacante

Diversified Services Network, Inc. (DSN) is seeking a full-time Technical Product Owner – API Integrations to guide partner implementations and shape next-generation integration capabilities.

You will bridge customers, commercial teams, partners, and engineering across global teams supporting telematics, data, analytics, and cloud services. You will write features and user stories, partner with customers and vendors, and work with engineering on REST API, webhooks, and data-sharing solutions.

Formación

• Bachelor's degree required; 5–7 years in Product Ownership, Product Management, Business Analysis, or related software delivery role.
• Strong requirements-authoring skills within Agile product development.
• Experience with API integrations, SaaS integrations, or enterprise integration solutions.

Responsabilidades

• Define and write features, user stories, acceptance criteria, and release requirements for new integration capabilities.
• Partner with customers, dealers, software vendors, and technology partners to gather integration requirements and drive implementations.
• Collaborate with engineering to define API capabilities, webhooks, event streaming, and data-sharing services.
• Support API onboarding, credential management, documentation reviews, and developer enablement.
• Develop onboarding procedures, troubleshooting guides, escalation paths, and Tier 1/2 support readiness.
• Improve customer self-service onboarding experiences and integration workflows.
• Enable data distribution through APIs, Snowflake Data Sharing, Kafka, Kinesis, and webhooks.

Conocimientos

REST APIs

HTTP methods

Requirements writing

Agile product development

Cross-functional collaboration

Analytical problem solving

Verbal/written communication

Educación

Bachelor's degree

Master's degree (optional)

Descripción del empleo

Technical Product Owner – API Integrations

Diversified Services Network, Inc. (DSN) is seeking a full-time Technical Product Owner – API Integrations to join our team in your choice of our Chicago, IL, Peoria, IL, Irving, TX, or Broomfield, CO office locations. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Technical Product Owner – API Integrations serves as the bridge between customers, commercial teams, integration partners, software engineering, and support organizations, ensuring successful partner implementations while shaping the next generation of integration capabilities. You'll join a global digital and technology organization that builds industry-leading solutions for customers and dealers worldwide, leveraging telematics, data, analytics, cloud technologies, and AI across more than 1.5 million connected assets.

Key Responsibilities

• Define and write features, user stories, acceptance criteria, and release requirements for new integration capabilities.
• Partner with customers, dealers, software vendors, and technology partners to gather integration requirements and drive successful implementations, including onboarding third-party partners that connect equipment and telematics data to the platform.
• Collaborate with engineering teams to define new API capabilities, webhook functionality, event-streaming solutions, and data-sharing services.
• Support API onboarding, credential management, documentation reviews, developer enablement, integration testing, and troubleshooting.
• Work with support teams to build onboarding procedures, troubleshooting guides, escalation paths, and Tier 1 / Tier 2 operational support readiness.
• Drive improvements to customer self-service onboarding experiences and integration management workflows.
• Enable data distribution through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and emerging integration technologies.

Team & Work Environment

• Member of the Digital Operations Product Support team, reporting directly to the manager with weekly 1:1s.
• Daily collaboration, both asynchronous and live, with engineering teams in India and Slovakia, plus weekly alignment and update meetings with development teams.
• Hybrid schedule with 2 days per week onsite.

Qualifications

Education & Experience

• Bachelor's degree (required) or Master's degree and 5–7 years of experience in Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or a similar software delivery role.

Technical Skills

• Strong requirements-authoring skills within Agile product development, including backlog management, cross-functional planning, and business sign-off practices.
• Working knowledge of REST APIs, HTTP methods, request and response payloads, authentication, error handling, and integration architecture.
• Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.

Soft Skills

• Strong analytical, problem-solving, facilitation, and prioritization skills.
• Excellent written and verbal communication, with the ability to engage audiences ranging from engineers to commercial stakeholders.
• Ability to translate technical integration needs and customer problems into prioritized, actionable product work.

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Expected Compensation: $125,000 - 130,000 per annum