Technical Product Owner 101550

Swoon; Chicago (IL); Hybrid; USD 83,000 - 94,000; Full time

Benefits offered by this job

Long-term contract

Potential to convert to full-time

Job summary

Swoon in Chicago is seeking a Product Owner for VisionLink Integrations & Data to drive the execution of integrations enabling data exchange via APIs, event streams, Snowflake data shares, and webhooks. You will define features, user stories, acceptance criteria, and release outcomes.

This is a contract role (18 months) with onsite 2–3 days/week at the Chicago office, possible extension or conversion to full-time, and collaboration with cross-regional teams.

Qualifications

• Must have 5-7 years experience in product ownership/management or related software delivery roles.
• Clear ability to write features, user stories, acceptance criteria, and release outcomes.
• Familiarity with REST APIs, HTTP methods, payloads, auth, error handling, and integration architecture.
• Knowledge of Agile product development, backlog management, cross-functional planning, and business sign-off practices.
• Experience supporting customer-facing APIs, SaaS integrations, data products, or enterprise integrations.

Responsibilities

• Define and write features, user stories, acceptance criteria, and release requirements for new integration capabilities.
• Support onboarding of third-party integration partners connecting equipment and telematics data into VisionLink.
• Collaborate with customers, dealers, software vendors, and technology partners to understand integration requirements.
• Assist engineering in defining VisionLink API capabilities, webhook functionality, event-streaming, and data-sharing services.
• Support API onboarding, credential management, API documentation reviews, and developer enablement.

Skills

Product Ownership

Product Management

Business Analysis

Technical Program Management

Solutions Engineering

Education

Bachelor’s or Master’s degree

Tools

REST APIs

HTTP methods

Job description

Location: 2-3 days a week onsite- onsite in Chicago office* preferred but open to Peoria IL, Irving, TX or Broomfield CO office; must also be prepared for a full time in office role if a rto is in effect (if not local must be open to relocating on own dime and must be onsite 2 weeks from offer day 1 of contract)

Type: Contract

Pay: $$63.66/hr on w2-w2 only

Length: 18 months-large possibility to extend

Screenings: full panel drug and background once hired

IV process: 2 rounds

+optional benefits, long term contract with ability to extend or convert to full time

Must Haves

• Min Bachelor’s degree and/or Master’s degree is required with 5-7 years experience in this capacity
• Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or similar software delivery experience.
• Strong ability to write clear features, user stories, acceptance criteria, product requirements, and release outcomes.
• Basic working knowledge of REST APIs, HTTP methods, request and response payloads, authentication, error handling, and integration architecture.
• Knowledge of Agile product development, backlog management, cross-functional planning, and business sign-off practices.
• Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.

Soft Skills

• Experience communicating with software vendors, strategic partners, customers, dealers, engineering teams, and commercial stakeholders.
• Strong analytical, problem-solving, facilitation, prioritization, and written and verbal communication skills.
• Ability to translate technical integration needs and customer problems into prioritized, actionable product work.
• Consistent job hopping/ choppy tenure
• If candidate(s) are currently not local, do not submit them; we are not considering them at this time.

Role Overview

As a Product Owner for VisionLink Integrations & Data Products, you will be responsible for the execution of integration capabilities that enable customers, dealers, software providers, and technology partners to exchange data with VisionLink.

You will help define how VisionLink data flows between clients and external platforms through APIs, event streams, Snowflake data shares, webhooks, and future integration technologies. You will also support customer onboarding, developer enablement, partner engagement, and the operational support processes needed to scale the VisionLink ecosystem.

Position’s Contributions to Work Group

This role serves as the bridge between customers, commercial teams, integration partners, software engineering teams, and support organizations to ensure successful implementation of partner integrations while driving the development of new APIs, webhooks, streaming services, and data-sharing capabilities.

Typical task breakdown

• Define and write, features, user stories, acceptance criteria, and release requirements for new integration capabilities.
• Support onboarding of third-party integration partners connecting equipment and telematics data into VisionLink.
• Work directly with customers, dealers, software vendors, and technology partners to understand integration requirements and enable successful implementations.
• Assist engineering teams in defining new VisionLink API capabilities, webhook functionality, event-streaming solutions, and data-sharing services.
• Support API onboarding, credential management, API documentation reviews, developer enablement, integration testing, and troubleshooting activities.
• Collaborate with support teams to develop onboarding procedures, troubleshooting guides, escalation paths, Tier 1 readiness, and Tier 2 operational support plans.
• Drive improvements to customer self-service onboarding experiences and integration management workflows.
• Support data distribution capabilities through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and future integration technologies.

Interaction with team

• Weekly alignment and update meetings with engineering development teams in India.
• Daily ad hoc asynchronous communications and meetings with engineering teams in India and Slovakia.
• Weekly 1:1s with manager and daily ad hoc asynchronous communications and meetings
• Single report to manager
• Member of Digital Operations Product Support team for DF&OS