(1119032) IT Release Manager

Diversified Services Network; Nashville (TN); On-site; USD 135,000 - 140,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. is seeking a full-time IT Release Manager to join our onsite team in Nashville, TN, with options in Irving, TX or Peoria, IL.

This role coordinates software releases across development, cybersecurity, QA, and operations, ensuring plans are well-defined, risks understood, and stakeholders aligned from planning through post-release review. The ideal candidate has 5–7 years in IT release management, a Bachelor’s degree (preferred), and certifications such as ITIL

Qualifications

• CI/CD & automation experience with build, test, and deployment pipelines.
• Strong SDLC knowledge and version control practices (Git).
• Familiarity with cloud platforms and Infrastructure-as-Code tooling.
• Proven ability to manage release calendars, runbooks, and deployment schedules.
• Skilled at identifying deployment risks and mitigating issues.
• Excellent written and verbal communication across technical and business teams.

Responsibilities

• Own the release calendar, tracking deployments, milestones, and dependencies.
• Translate business requirements into actionable release plans.
• Participate in stand-ups to surface blockers and assign owners.
• Validate release readiness against security, testing, and change-management gates.
• Prepare changes for CAB and governance reviews and obtain approvals.
• Oversee release execution and keep leadership informed of progress and risks.
• Coordinate decisions to delay or rollback releases as needed.
• Capture post-release items and conduct retrospectives.

Skills

CI/CD & Automation

SDLC & Version Control

Cloud & IaC

Project Management

Risk Management

Communication

Education

Bachelor’s degree preferred

ITIL 4 Foundation

PMP / CAPM / CS M (Certification)

Job description

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Release Manager to join our fully onsite team in Irving, TX or Peoria, IL or Nashville, TN - your pick! We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The IT Release Manager serves as the central point of coordination for software releases, keeping development, cybersecurity, QA, infrastructure, operations, and business teams aligned from planning through post-release review. Working closely with team leads, Product Owners, and Scrum Masters, this role ensures releases are well-planned, risks are understood, dependencies are cleared, and every stakeholder knows what is happening and when.

Key Responsibilities

• Own the release calendar, tracking upcoming deployments, milestones, and cross-team dependencies.
• Gather, refine, and document business requirements with stakeholders, translating business needs into clear, actionable requirements.
• Participate in team stand-ups to surface blockers, assign owners to outstanding release activities, and drive issues to resolution.
• Validate release readiness against security, testing, change-management, and approval gates, and prepare changes for Change Advisory Board (CAB) and other governance reviews.
• Confirm deployment, rollback, contingency, and communication plans are in place before each release.
• Oversee release execution against the agreed schedule, maintaining visibility into deployment progress and engaging the appropriate technical teams when problems arise.
• Coordinate decisions to delay, stop, or roll back a release, escalating issues quickly when needed.
• Deliver concise updates to leadership on release status, risks, decisions needed, and schedule impacts.
• Confirm release completion, capture follow-up items, and facilitate post-release reviews and retrospectives.
• Track recurring release issues and lead improvements to schedules, checklists, governance, documentation, and team handoffs.

Required Education & Experience

• 5–7 years of experience in IT release management.
• Bachelor’s degree preferred, no degree required.

AND one or more of the following certifications:

• ITIL 4 Foundation
• ITIL 4 Practitioner: Release Management
• PMP (Project Management Professional)
• CAPM (Certified Associate in Project Management)
• CSM (Certified ScrumMaster)

Required Skills

• CI/CD & Automation: Experience with automated build, testing, and deployment pipelines.
• SDLC & Version Control: Strong knowledge of software development and testing practices, Git, and version management.
• Cloud & IaC: Familiarity with cloud platforms and Infrastructure-as-Code tools that support consistent environments.
• Project Management: Proven ability to manage release calendars, runbooks, and deployment schedules across multiple teams.
• Risk Management: Skilled at identifying deployment risks and managing issues before they impact production.
• Communication: Excellent written and verbal skills, with the ability to bridge technical and business audiences. High attention to detail, strong organizational skills, and the ability to hold people accountable.

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Salary Expectations: $135,000- 140,000 annually