06114 Assistant Store Manager

CosmoProf Beauty; Lexington (KY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager to oversee store operations, enhance customer experiences, and develop team capabilities. The role involves supervising daily activities, managing inventory, and ensuring brand standards are met. Candidates should have retail experience and strong communication skills.

Qualifications

• Preferred: 3+ years retail sales/customer service experience.
• Preferred: 1+ year management experience.

Responsibilities

• Supervise and support associates' daily goals to maximize sales.
• Engage, train, and develop teams to achieve positive results.
• Ensure execution of company processes and manage inventory.

Skills

Effective Communication

Customer Focused

Problem Solver

Education

High School Diploma

Job description

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Job Description

Cosmo Prof - Assistant Manager

Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all Primary Duties when the Store Manager is not present.

Primary Duties

• Brand (30%): Supervise and support associates' daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensure brand standards such as merchandising, POGs, marketing, back rooms, and dress code are met. Act as the main contact to resolve customer issues. Analyze store trends to anticipate customer demands.
• People (30%): Engage, train, and develop teams to achieve positive results. Recruit actively to build a strong network of candidates. Identify strengths and opportunities for associates and address them through coaching or counseling. Maintain positive relations and communicate regularly with team and peers. Foster diversity, inclusion, and belonging.
• Operations (30%): Ensure execution of company processes through training, management, analysis, and continuous improvement. Support digital strategies such as Omni-channel fulfillment. Manage inventory, payroll, and store opening/closing procedures. Follow through on directives and projects.
• Safety/Loss Prevention (10%): Maintain a safe environment for staff and customers. Protect company assets by following inventory and cash control procedures. Ensure compliance with HAZMAT training and policies.

Knowledge, Skills, and Requirements

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred: 3+ years retail sales/customer service experience
• Preferred: 1+ year management experience
• Ability to lead and support teams to meet objectives
• Effective communication skills
• Scheduling availability
• Cosmetology license desirable but not required

Competencies

• Passionate Learner
• Flexible and Agile
• Talent Builder
• Effective Communicator
• Team Builder
• Customer Focused
• Results Driven
• Strategic Thinker
• Big Picture Thinker
• Problem Solver and Decision Maker

Work Conditions

• Physical activities include standing, walking, bending, lifting, etc.
• Work environment involves typical safety precautions in retail settings.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail