000260 - PSA Clinical-Front Office - Front Office Support

Panoramic Health; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Florida Kidney Physicians is seeking a Front Office Support team member to join our busy practice in Florida. The role supports daily office operations, answering calls, scheduling, welcoming patients, and processing basic administrative tasks with professionalism and courtesy.

The ideal candidate has a high school diploma or GED, 2–3 years of front desk experience, and proficiency in Word, Excel, and Outlook. We value organized, patient-centered service and strong communication.

Qualifications

• High school diploma or GED required.
• Formal qualification in office administration or related training preferred.
• 2–3 years of experience in a similar front-office/administrative role.

Responsibilities

• Answer telephone calls and screen/incoming calls.
• Schedule and confirm appointments and events.
• Welcome and assist visitors in a friendly, professional manner.
• Handle basic inquiries and sort mail; maintain a clean reception area.
• Assist with filing, copying, scanning, and document organization.

Skills

Welcoming environment

Phone screening

Scheduling

Office software

Professionalism

Education

High school diploma or GED

Office administration training

Tools

Microsoft Word

Microsoft Excel

Outlook

Printers/scaners/fax

Job description

Florida Kidney Physicians

(FKP) improves the lives of people with kidney disease and hypertension by providing the highest quality of care through compassion, empowerment, and innovation.

To learn more about Florida Kidney Physicians, visit: https://flkidney.com/

FKP is hiring Front Office Support staff to join their team!

Position Summary

The Front Office Support position plays a key role in the daily operations of the office by performing a variety of administrative and clerical tasks. This role requires strong organizational skills, professionalism, and familiarity with office equipment, software, and office procedures. Responsibilities include filing, answering phones, organizing documents, basic bookkeeping, and providing exceptional front desk support to visitors and staff.

Key Responsibilities

• Report to management and perform administrative duties as assigned.
• Answer telephone calls, screen incoming calls, and forward calls to the appropriate parties.
• Schedule and confirm appointments, meetings, and events.
• Welcome and assist visitors in a friendly and professional manner.
• Handle basic inquiries and sort incoming mail.
• Copy, scan, and file documents.
• Monitor office supply levels and order replacements as needed.
• Maintain a clean, organized, and professional reception area.
• Observe and uphold professional business etiquette at all times.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications

Education

• High school diploma or GED.
• Formal qualification in office administration, secretarial work, or related training.

Experience

• Two (2) to three (3) years of experience in a similar role.
• Experience answering and screening calls, as well as scheduling appointments.

Skills & Competencies

• Exceptional ability to create a welcoming and positive environment for patients, visitors, and staff.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency with word processing, spreadsheets, and email applications, including Microsoft Word, Excel, and Outlook.
• Working knowledge of office equipment, including printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

Additional Information

The ideal candidate will be highly organized, customer-service oriented, and capable of managing multiple administrative tasks while maintaining a professional and welcoming office environment. Familiarity with all necessary office equipment, software, and office procedures is required.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

For information about our Privacy Policy, please visit here