000300 - Clinical Operations Management - Front Office Support

Panoramic Health; Town of Florida (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Florida Kidney Physicians is hiring a Front Office Support to join our administrative team in Florida. The role provides essential reception and clerical support, answering calls, scheduling appointments, and greeting visitors.

The ideal candidate has a high school diploma or GED, 2–3 years in a similar role, and proficiency with Word, Excel, and Outlook. Formal office administration training is preferred, with a professional demeanor and strong communication skills.

Qualifications

• Must have a high school diploma or GED.
• Formal qualification in office administration or related training.
• 2–3 years of experience in a similar role.
• Experience answering and screening calls, as well as scheduling appointments.

Responsibilities

• Report to management and perform administrative duties as assigned.
• Answer telephone calls, screen incoming calls, and forward calls to the appropriate parties.
• Schedule and confirm appointments, meetings, and events.
• Welcome and assist visitors in a friendly and professional manner.
• Handle basic inquiries and sort incoming mail.
• Copy, scan, and file documents.
• Monitor office supply levels and order replacements as needed.
• Maintain a clean, organized, and professional reception area.
• Observe and uphold professional business etiquette at all times.
• Perform other duties and responsibilities as required, assigned, or requested.

Skills

Welcoming environment

Professional appearance

Interpersonal skills

Communication skills

Education

High school diploma or GED

Office administration qualification

Tools

Microsoft Word

Excel

Outlook

Office equipment

Job description

Florida Kidney Physicians

(FKP) improves the lives of people with kidney disease and hypertension by providing the highest quality of care through compassion, empowerment, and innovation.

To learn more about Florida Kidney Physicians, visit: https://flkidney.com/

FKP is hiring Front Office Support staff to join their team!

Position Summary

The Front Office Support position plays a key role in the daily operations of the office by performing a variety of administrative and clerical tasks. This role requires strong organizational skills, professionalism, and familiarity with office equipment, software, and office procedures. Responsibilities include filing, answering phones, organizing documents, basic bookkeeping, and providing exceptional front desk support to visitors and staff.

Key Responsibilities

• Report to management and perform administrative duties as assigned.
• Answer telephone calls, screen incoming calls, and forward calls to the appropriate parties.
• Schedule and confirm appointments, meetings, and events.
• Welcome and assist visitors in a friendly and professional manner.
• Handle basic inquiries and sort incoming mail.
• Copy, scan, and file documents.
• Monitor office supply levels and order replacements as needed.
• Maintain a clean, organized, and professional reception area.
• Observe and uphold professional business etiquette at all times.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications

Education

• High school diploma or GED.
• Formal qualification in office administration, secretarial work, or related training.

Experience

• Two (2) to three (3) years of experience in a similar role.
• Experience answering and screening calls, as well as scheduling appointments.

Skills & Competencies

• Exceptional ability to create a welcoming and positive environment for patients, visitors, and staff.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency with word processing, spreadsheets, and email applications, including Microsoft Word, Excel, and Outlook.
• Working knowledge of office equipment, including printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

Additional Information

The ideal candidate will be highly organized, customer-service oriented, and capable of managing multiple administrative tasks while maintaining a professional and welcoming office environment. Familiarity with all necessary office equipment, software, and office procedures is required.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

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