000220 - Medical Assistants - Front Office Medical Assistant

Panoramic Health; Dixon (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider in Dixon is seeking a dedicated Front Office Medical Assistant to enhance patient experiences. This role involves both administrative and clinical responsibilities, ensuring patients feel welcomed and informed. You will manage appointment scheduling, insurance verification, and assist with basic medical tasks under the supervision of healthcare professionals. Join a supportive team committed to patient care, where your contributions will directly impact the quality of service provided. If you are a certified Medical Assistant with a passion for patient support, this is the perfect opportunity for you.

Qualifications

• Must be a current Registered or Certified Medical Assistant.
• 1 year of experience preferred in a medical setting.

Responsibilities

• Greets patients and prepares them for their appointments.
• Schedules appointments and maintains a clean reception area.

Skills

Patient Communication

Insurance Verification

Data Entry

Medical Terminology

Basic Math Skills

Education

High School Diploma

Medical Assistant Certification

BLS Certification

Tools

AthenaClinicals

Microsoft Office Suite

Job description

000220 - Medical Assistants - Front Office Medical Assistant

Dixon, IL, Dixon, Illinois, United States of America

Job Description

Posted Friday, April 25, 2025 at 5:00 AM | Expired Saturday, May 10, 2025 at 4:59 AM

Panoramic Health

Come Join our team!!

Front Office Medical Assistant encompasses both administrative and clinical aspects of medical assisting. Front Office Medical Assistant provides patient support and communication by facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Front Office Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

This position is located at our Dixon, Illinois location.

You must be a current REGISTERED OR CERTIFIED MEDICAL ASSISTANT to be considered for this position.

Responsibilities include:

• Greets all patients and visitors in a professional and welcoming manner.
• Obtains copies of insurance cards, driver’s license, authorizations, referrals, and other required appointment documentation and appropriately saves them in practice EMR.
• Performs demographic and insurance validation, and informs patient of privacy policies and procedures.
• Effectively communicates unexpected schedule delays to patients and assists with patient comfort should delays arise.
• Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submitting batches on a daily basis.
• Keeps the reception and patient waiting areas clean and organized.
• Schedules patient appointments/follow-up appointments in accordance with established policies and procedures.
• Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes.
• Performs medical histories, provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed.
• Greets patients and answers phones.
• Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• High School Diploma/Equivalency required.
• Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations).
• Current BLS certification for healthcare providers preferred; required within 90 days of employment.
• 1 year of experience preferred.
• Ability to perform basic patient data entry into AthenaClinicals electronic health record and use Microsoft Office suite.
• Skill in use of computer, calculator, copy machine.
• Basic knowledge of correct English usage, spelling, and punctuation.
• Basic knowledge of modern office practices, materials, and procedures.
• Basic knowledge of medical examination, diagnostic and treatment room procedures.
• Basic knowledge of insurance requirements and procedures.
• Knowledge of medical terminology.
• Proficient with general math skills.
• Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

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Dixon, IL, Dixon, Illinois, United States of America