VIP Sports Client Manager - Turkey (Remote)

iGaming Giant; Turkey; On-site; TRY 479,000 - 799,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

iGaming Giant is seeking a dedicated VIP Customer Manager to build lasting relationships with top clients in the Turkish market. The role focuses on trust, loyalty, and high-quality service for VIP players, with a strong emphasis on sports knowledge and betting platform familiarity.

You will monitor VIP activity, produce detailed reports, and work with marketing to craft exclusive promos and offers, all within a remote-friendly setup.

Qualifications

• Experience in managing VIP or high-net-worth clients, preferably in iGaming.
• Excellent written and verbal communication skills.
• Fluent Turkish; English is a plus.

Responsibilities

• Act as the primary point of contact for VIP clients, ensuring trust, loyalty, and satisfaction.
• Monitor and analyze VIP player behavior and prepare detailed activity reports.
• Provide timely and efficient support, resolving client concerns with a personal touch.
• Collaborate with marketing to create custom promotions, bonuses, and exclusive offers for VIPs.
• Continuously enhance the VIP experience with proactive service and tailored solutions.

Skills

VIP management

Relationship building

Customer support

Turkish fluency

Job description

iGaming Giant is seeking a dedicated VIP Customer Manager to build lasting relationships with top clients in the Turkish market. The role focuses on trust, loyalty, and high-quality service for VIP players, with a strong emphasis on sports knowledge and betting platform familiarity.

You will monitor VIP activity, produce detailed reports, and work with marketing to craft exclusive promos and offers, all within a remote-friendly setup.