VIP Business Development Manager

CoinTR; Fatih; On-site; TRY 450,000 - 750,000; Full time

Job summary

CoinTR is seeking a seasoned VIP Client Acquisition & Management specialist to identify and onboard high-net-worth and institutional clients in Türkiye. You will craft tailored engagement strategies, address VIP needs, and deliver exceptional, personalised service.

Lead business development to expand the VIP client base and trading volumes, collaborate with internal teams to refine offerings, and build partnerships to boost brand visibility and opportunities.

Qualifications

• Bachelor's degree in business administration, finance, marketing, or a related field.
• 3+ years of experience in business development, sales, or client relationship management in crypto/fintech.
• Proven track record with VIP/HNWI clients.
• Strong knowledge of cryptocurrencies, blockchain, and trading platforms.
• Excellent communication, negotiation, and presentation skills.
• Ability to work under pressure in a fast-paced environment.
• Fluency in Turkish and English.

Responsibilities

• VIP Client Acquisition & Management: Identify, onboard and nurture relationships with high-net-worth individuals and institutional clients.
• Business Development: Create and execute strategies to expand VIP client base and trading volumes.
• Market Insights & Analysis: Stay updated on crypto market trends and Turkish regulations to guide clients.
• Reporting & Strategy: Monitor KPIs and present business plans to senior management.

Skills

VIP client management

Negotiation

Relationship building

Turkish language

English language

Crypto knowledge

Networking in financial services

Education

Bachelor's degree in Business/Finance/Marketing

Tools

CRM software

Trading platforms

Analytics dashboards

Job description

• VIP Client Acquisition & Management: Identify, onboard, and nurture relationships with high-net-worth individuals (HNWIs) and institutional clients. Develop tailored strategies to engage and retain VIP clients. Proactively address VIP clients’ needs, providing exceptional customer service and personalized support.
• Business Development: Create and execute strategies to expand the VIP customer base and grow trading volumes. Collaborate with internal teams to develop and refine product offerings to suit the needs of VIP customers. Build partnerships with local and international stakeholders to enhance brand visibility and business opportunities.
• Market Insights & Analysis: Stay updated on cryptocurrency market trends and local (Turkish) regulations to provide clients with informed guidance. Analyze client behavior and feedback to optimize the VIP customer experience.
• Reporting & Strategy: Monitor and report on key performance metrics, including customer satisfaction and revenue growth. Develop and present detailed business plans for senior management to highlight growth opportunities.

Key Qualifications

• Bachelor’s degree in business administration, Finance, Marketing, or a related field.
• 3+ years of experience in business development, sales, or client relationship management, preferably in the crypto or fintech industry.
• Proven track record of working with VIP clients or HNWIs.
• In-depth knowledge of cryptocurrencies, blockchain technology, and trading platforms.
• Strong network within the cryptocurrency and/or financial services industry in Türkiye.
• Excellent communication, negotiation, and presentation skills.
• Ability to work under pressure in a fast-paced environment.
• Fluency in Turkish and English is required; additional languages are a plus.

Preferred Skills

• Familiarity with local crypto regulations and trends in Türkiye.
• Experience using analytics tools and dashboards, nurturing actionable insights from data.
• Entrepreneurial mindset with a proactive approach to problem-solving.

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