User Researcher: UX Insights & Validation

Jotform; Konak; On-site; TRY 360,000 - 600,000; Full time

Benefits offered by this job

Health Insurance

Career Growth

Competitive pay

Challenging projects

Relaxed office vibe

Snacks & drinks

Job summary

Jotform in Izmir, Türkiye, is seeking a User Researcher to join our İzmir office in Teknopark İzmir. You will study how people interact with our platform and uncover opportunities to improve their experience.

As part of a fast-growing team, you will conduct remote usability studies, surveys and interviews, synthesize findings into actionable insights, create personas, and help establish UX research standards across product teams.

Qualifications

• BA/BS in HCI, Anthropology, Psychology, Sociology, CS, or related field, or equivalent practical experience.
• Understanding of strengths/shortcomings of research methods and when to apply them.
• Familiarity with quantitative and qualitative data.
• Deep knowledge of UX principles and best practices.
• Experience designing wireframes or prototypes for research validation.
• Strong communication and presentation skills.
• Willingness to receive feedback and collaborate cross-functionally.

Responsibilities

• Continuously study how people interact with Jotform and observe their experience.
• Identify pain points and discover opportunities to address.
• Analyse and report whether changes achieve desired results.
• Conduct UX research via methods like remote usability testing, surveys, observation, diary studies, benchmarks, heuristics, and A/B tests.
• Generate insightful personas based on behaviors, goals, motivations, and demographics.
• Contribute to UX Research Team processes and establish best practices.

Skills

User research

Qualitative research

Quantitative data

Presentation & communication

Cross-functional collaboration

Education

B.A./B.S. in HCI / related field

Job description

Jotform in Izmir, Türkiye, is seeking a User Researcher to join our İzmir office in Teknopark İzmir. You will study how people interact with our platform and uncover opportunities to improve their experience.

As part of a fast-growing team, you will conduct remote usability studies, surveys and interviews, synthesize findings into actionable insights, create personas, and help establish UX research standards across product teams.