Travel Operations & Logistics Coordinator

SGA Travel; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

SGA Travel is seeking an operations professional to manage day-to-day bookings and logistics for departures in Türkiye. The role collaborates with tour leaders, drivers and local suppliers to ensure smooth operations and accurate record-keeping in Ezus and related systems.

Successful candidates will have a degree in tourism, at least three years in the tourism industry, and strong English skills to coordinate across multi-departure itineraries, vendors and internal teams.

Qualifications

• Degree in tourism or related field.
• At least three years of experience in the tourism industry.
• Advanced English comprehension and speaking skills.
• Ability to prioritise bookings and changes across multiple departures while keeping records accurate.
• Clear communication with colleagues, tour leaders, drivers and suppliers.

Responsibilities

• Book and amend private, group and airport transfers, and verify invoices against bookings.
• Arrange and amend domestic flight bookings for individuals and groups.
• Purchase and amend tickets through SICPA and other channels.
• Arrange and amend hotel bookings for guides and drivers; verify supplier invoices.
• Keep availability and assignments for tour leaders; communicate changes to the team.
• Maintain booking and cost records in Ezus; support sales with itineraries.
• Support tours on the ground and coordinate transfers with drivers and suppliers as needed.
• Assist with occasional projects within the operations team.

Skills

Travel industry

Attention to detail

Itinerary coordination

English proficiency

Stakeholder communication

Education

Degree in tourism

Tools

Ezus

SICPA

Job description

SGA Travel is seeking an operations professional to manage day-to-day bookings and logistics for departures in Türkiye. The role collaborates with tour leaders, drivers and local suppliers to ensure smooth operations and accurate record-keeping in Ezus and related systems.

Successful candidates will have a degree in tourism, at least three years in the tourism industry, and strong English skills to coordinate across multi-departure itineraries, vendors and internal teams.