HotelAgent Operations Assistant Manager

Etstur; Kadıköy; Presencial; TRY 500.000 - 800.000; Jornada completa

Descripción de la vacante

Etstur, Türkiye’s leading travel and tourism company, is seeking a senior leader to optimize hotel sales channels and drive revenue growth. You will plan strategic actions, strengthen relationships with hotel partners, and oversee integrated processes across call centers and alternative sales channels.

You will leverage your 5+ years in tourism sales, English proficiency, and strong analytical and communication skills to deliver measurable performance and new revenue models in a dynamic market.

Formación

• Bachelor's degree or equivalent.
• 5+ years of experience in the tourism industry.
• Experience in Revenue Management, Sales or alternative sales channels within hotels is preferred.
• Experience call center in a hotel is preferred.
• Strong understanding of tourism sales channels (OTA, direct sales, call center, etc.).
• Proficiency in English.
• Strong analytical thinking, communication and relationship management.
• Result-oriented with initiative.

Responsabilidades

• Leading and optimizing hotel sales channels (B2B & B2C).
• Driving revenue growth through planning and executing strategic actions.
• Building and strengthening operational and commercial relationships with hotel partners.
• Overseeing and streamlining integrated processes across call center and alternative sales channels.
• Tracking and enhancing sales performance and operational efficiency.
• Driving process improvements and developing new revenue models.

Conocimientos

Strong analytical thinking

Good command of English

Strong communication

Relationship management

Results oriented

Leadership

Educación

Bachelor's degree or equivalent

Descripción del empleo

In 1991, we embarked on a mission to offer outstanding service and competitive prices to those who love to travel. Over the past 30+ years, our guest-focused mindset and innovative spirit have helped shape the tourism industry in Türkiye. As the country’s leading travel and tourism company, we market thousands of hotels and proudly host top brands under the Etstur umbrella, including Didimtur, Jetset, Ucuzabilet.com, Otelpuan.com, HotelAgent, Etscore, Etsevent and Let’s Go Magazine.

We are looking for leaders to design the holidays of the future together, guided by the experience and knowledge we’ve gained in the travel industry. We believe in the strength of strong teams and take pride in collaborating with professionals who embrace change, introduce innovative solutions and set new trends in the industry.

If you’re ready to share your experience, leadership skills and industry insight with us, we’re excited to meet you.

Qualifications

• Bachelor’s degree or equivalent,
• 5+ years of experience in the tourism industry,
• Preferably experience in Revenue Management, Sales or Alternative Sales Channels within hotels,
• Preferably experience call center in a hotel,
• Strong understanding of tourism sales channels (OTA, direct sales, call center, etc.),
• Good command of English,
• Strong analytical thinking, communication, and relationship management skills,
• Result-oriented and able to take initiative,

Job Description

• Leading and optimizing hotel sales channels (B2B & B2C),
• Driving revenue growth through planning and executing strategic actions,
• Building and strengthening operational and commercial relationships with hotel partners,
• Overseeing and streamlining integrated processes across call center and alternative sales channels,
• Tracking and enhancing sales performance and operational efficiency,
• Driving process improvements and developing new revenue models,