Telesales Team Lead — Hybrid & KPI-Driven Growth

Pluxee Türkiye; Fatih; Hybrid; TRY 600,000 - 1,000,000; Full time

Benefits offered by this job

Performance-based bonus

PluxeeFlex

Welcome Leave

Career development

Coursera learning

Hybrid work (3 office days)

Job summary

Pluxee Turkey is seeking a Telesales Lead to manage a high-performing tele sales team, driving productivity through KPI-driven management and data-backed decisions.

You will develop segment-based sales strategies, optimize the funnel, and partner with leadership on budgeting and forecasting while strengthening executive-level client relationships. The role supports a hybrid work model and offers a comprehensive compensation package including a performance bonus and PluxeeFlex.

Qualifications

• 6–7+ years of sales experience with consistent target achievement.
• 5+ years of team management experience.
• Strong leadership, coaching, and team development capabilities.
• Strong analytical thinking and problem-solving skills.
• Excellent communication, presentation, and persuasion skills.
• Proven ability to drive revenue growth and team performance.
• Strong stakeholder management and collaboration skills.

Responsibilities

• Leadership & People Management: Led and coached a high-performing Tele Sales Team, driving productivity and performance through KPI-driven management.
• Conducted structured 1:1s and performance reviews to align team outcomes with quarterly and annual targets.
• Built and sustained a collaborative, high-performance culture enabling scalable and sustainable growth.
• Strategy & Business Acumen: Developed and executed segment-based sales strategies to drive customer growth and profitability.
• Managed the sales funnel using a data-driven approach to improve conversion and revenue outcomes.
• Partnered with Sales Director on budgeting, forecasting, and annual planning processes.
• Customer Management & Retention: Managed executive-level client relationships, ensuring high satisfaction and long-term retention.
• Implemented retention and loyalty strategies to support sustainable revenue growth.
• Resolved post-sales issues effectively, strengthening long-term partnerships.
• Data-Driven Performance & Analytics: Leveraged CRM data and performance reports to track team activities and drive actionable insights.
• Analyzed campaign and sales performance to increase efficiency and target achievement.
• Delivered regular performance insights and strategic updates to senior management.
• Operational Excellence & Process Improvement: Designed and implemented sales rituals and operational processes to improve team efficiency.
• Ensured full adoption of Sales Enablement practices (CRM usage, retention actions, order follow-ups).
• Identified continuous improvement opportunities to how to enhance team performance and conversion rates.
• Stakeholder Management & Communication: Collaborated cross-functionally with Marketing, CX, and Finance teams to drive business outcomes.
• Built strong relationships with internal and external stakeholders.
• Presented strategic insights and performance reports to senior leadership.

Skills

Sales experience

Team management

Leadership

Coaching

Team development

Analytical thinking

Problem solving

Communication

Presentation

Persuasion

Revenue growth

Stakeholder management

Collaboration

Job description

Pluxee Turkey is seeking a Telesales Lead to manage a high-performing tele sales team, driving productivity through KPI-driven management and data-backed decisions.

You will develop segment-based sales strategies, optimize the funnel, and partner with leadership on budgeting and forecasting while strengthening executive-level client relationships. The role supports a hybrid work model and offers a comprehensive compensation package including a performance bonus and PluxeeFlex.