Style Maker – Temporary - Emaar

Golden Goose Group; Fatih; On-site; TRY 1,329,080 - 1,860,712; Full time

Job summary

Golden Goose Group in Turkey is seeking a passionate Sales Assistant (Style Maker) to enhance customer experience. This role involves introducing clients to the brand's heritage and crafting personalized looks, achieving high levels of satisfaction through exceptional service.

The ideal candidate should have 1-3 years of luxury retail experience, strong selling techniques, and fluency in Turkish and English, with flexibility to adapt to evolving needs. Join us to help clients express their unique style!

Qualifications

• Minimum 1-3 years of relevant experience in luxury retail.
• Self-motivation with a positive attitude.
• Good customer focus with strong presentation skills.
• Ability to adapt to evolving business needs.

Responsibilities

• Assist customers in expressing their personality through ideal looks.
• Engage actively in the sales process providing product insights.
• Cultivate positive customer relationships leveraging digital tools.
• Contribute to overall store presentation and visual display.
• Assist with operational procedures and compliance.

Skills

Fluency in Turkish

Fluency in English

Professional selling techniques

Presentation skills

Interpersonal skills

Understanding of industry trends

Tools

Golden App

Sales Force

Xstore

Stealth

Job description

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in Turkish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.

Minimum 1-3 years of relevant experience in luxury retail.

Self-motivation with positive attitude and professional selling techniques.

Good customers focus with strong presentation, interpersonal and communication skills.

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline).

Flexibility to adapt to the evolving needs of the business and our customers.

Strong team player.

EEO STATEMENT

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.