Strategic Account Manager

TrendMicro; Çankaya; On-site; TRY 250,000 - 420,000; Full time

Job summary

Trend Micro seeks a Strategic/Regional Account Manager for Turkey/Ankara to proactively build new clients and grow assigned territories. You will collaborate with Technical, Channel Partner and Marketing teams to craft selling strategies and campaigns, building trusted relationships with senior customer representatives.

You will be responsible for achieving and exceeding sales targets, acting as a trusted advisor to articulate Trend Micro’s value and services to customers across the region.

Qualifications

• Minimum 5 years of relevant sales experience and preferably in security.
• Account Management certification such as SPIN or TAS is highly regarded.
• Security certification exposure to end customers and channel selling.
• Proven account management experience in the commercial sector.
• Knowledge of competition and cybersecurity trends and technologies.

Responsibilities

• Identify and pro-actively target prospects and existing clients to drive adoption of Trend Micro technologies and services.
• Increase market share in defined territory objectives and develop product/service strategies.
• Connect with CIO/CISO to create and grow opportunities in the territory.
• Collaborate with Pre-Sales, Marketing and Sales Head to present value propositions.
• Meet revenue goals per quarter aligned with BU objectives.
• Develop relationships with ecosystem partners (AWS/Microsoft/Vmware/Google).
• Document and maintain account information in Salesforce for forecasting and planning.
• Engage stakeholders to facilitate decision making and client reviews.
• Maintain client contacts and understand business requirements to drive engagement.
• Consult customers on cybersecurity initiatives from demos to post-implementation support.

Skills

Account Management

Sales Experience

CIO/CISO Engagement

Channel & Pre-Sales Collaboration

Relationship Building

Education

Account Management certification (SPIN/TAS)

Security Certifications

Tools

Salesforce

Job description

POSITION OVERVIEW

The Strategic Account Manager (SAM) with [Turkey/Ankara] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives.

The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region.

The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company’s value proposition and services to customers.

PRIMARY RESPONSIBILITIES

• Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
• Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
• Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
• Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
• Attain revenues goals per quarter allocation in line with BU goals
• Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
• Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
• Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
• Communicate relevant information to stakeholders to facilitate decision making
• Build and maintain client contacts and relationships by understanding client’s business and requirements
• Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
• Lead and support any client meetings/calls
• Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP

EXPERIENCE

• Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.
• Account Management certification such as SPIN or TAS would be highly regarded.
• Sales Based Certifications
• Security Certification Exposure to both End Customer Environments and Channels Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise
• Proven Account Management experience in commercial sector
• Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
• Must have growth-oriented mindset and experience of working in the collaborative environment
• Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level
• Ability to network, create and build strong relationships senior executive relationships
• Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language

TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

TrendLife™, a global leader in consumer digital life protection, is Trend Micro’s business unit which develops solutions for families so they can have peace of mind in the AI era.

With nearly four decades of expertise and a history of pioneering research and innovation, TrendLife™ is trusted by millions around the world. We embrace change, empower our people, and foster innovation in an increasingly connected world. Our diverse, multicultural workforce is at the heart of our global success.

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Learn more at trendlife.com

Learn more: TrendLife | An AI-powered life companion for families Peace of mind across your family