What sets us apart?
We don't use off-the-shelf AI. We build domain-specific, closed-circuit AI models with multi-layered verification systems that eliminate hallucinations and deliver answers backed by real citations and legal reasoning. Every feature we ship changes how lawyers work.
We are looking for a Senior Technical Business Analyst. This role sits at the core intersection of Product, AI, and Software Engineering. You will not just translate requirements—you will architect how complex legal and business workflows are transformed into highly scalable, deterministic, and advanced AI-agent behaviors.
Key Responsibilities
- Architect AI & Agent-Driven Workflows: Lead the design and analysis of complex, multi-step AI reasoning flows. Define orchestration logic, decision trees, and interaction protocols for multi-agent systems.
- Bridge Business Complexity & AI Engineering: Translate intricate legal processes and operational needs into robust technical specifications, production-ready system flows, and comprehensive PRDs/User Stories.
- Own the System Documentation: Create sophisticated system blueprints, technical flow diagrams, and edge-case mappings that serve as the single source of truth for AI and backend engineers.
- Establish AI Evaluation & Quality Guardrails: Design advanced testing methodologies and evaluation frameworks specifically for GenAI systems. Define benchmarks for accuracy, hallucination mitigation, context window optimization, and prompt robustness.
- Drive Continuous AI Optimization: Proactively monitor system outputs, identify behavioral gaps or logical bottlenecks in AI responses, and engineer high-impact improvement actions (e.g., tweaking prompt strategies, adjusting agent routing, refining data inputs).
- Cross-Functional Leadership: Act as a strategic technical partner to Product Managers, AI Engineers, and UX Designers, ensuring rapid iteration cycles and a flawless transition from concept to production.
What We’re Looking For
- 5+ years of experience as a Technical Business Analyst, Product Analyst, or Systems Analyst, with a significant track record in complex tech environments.
- At least 2 years of hands-on experience working directly with LLM-powered products, prompt engineering, or agentic workflows.
- Deep understanding of GenAI capabilities & limitations: Proven knowledge of tokenization, embeddings, context engineering, RAG (Retrieval-Augmented Generation) architectures, and mitigation strategies for hallucinations/bias.
- Advanced Systems Thinking: Exceptional ability to deconstruct ambiguous, unstructured legal or business problems into rigorous, deterministic algorithmic flows.
- Strong Technical Literacy: Proficiency in API logic, data modeling, JSON structures, and basic architectural patterns.
- Agile Leadership: Mastery of product management and documentation tools (Jira, Linear, Confluence, Miro/Lucidchart, Figma).
- Data-Driven & Detail-Oriented: Ability to define clear success metrics, write bulletproof acceptance criteria, and lead complex QA/validation processes for non-deterministic AI features.
Whatever your role, your work here will be visible and meaningful. We're a team that has grown without outside investment and achieved one of the fastest go-to-market successes in the space and we're looking for ambitious people who want to build the future of legal technology on a global stage.