## Spare Parts Sales SupervisorApply: Hybrid: Istanbul: Full time: Posted Today: R103851**With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m2 site in Istanbul.** As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of **BDR Thermea Group**, a Netherlands-based global leader and one of Europe’s top three HVAC companies.Together with BDR Thermea, we combine global expertise with local strength — all guided by the Group’s core values: **One Team** | **Customer Focus** | **Sustainable Future** We are looking for a **Spare Parts Sales Supervisor** to join our growing team—someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.**Key Responsibilities*** Conduct spare parts market and competition analyses; analyze and monitor spare parts processes across the industry,* Design and implement SKU optimization,* Plan and implement initiatives to improve the existing system structure for spare parts ordering and shipment processes,* Follow up on the authorized service target bonus system and stock tracking system,* Determine periodic spare parts order forecasts and monitor lead times,* Ensure coordination of category management, pricing, and procurement to maximize revenue,* Contribute to sustainable growth by strengthening collaboration with authorized service providers,* Follow up on the products, accessories, and equipment the authorized service network may need for after-sales service activities, and ensure they are added to the after-sales product portfolio,* Coordinate regional service managers and the Planning and Logistics teams to achieve the spare parts sales and profitability budget,* Follow Product Development, R&D, and Quality projects carried out within the Group and the company, and provide support on matters related to spare parts operations,* Establish and manage reporting processes with a data-driven approach. **Qualifications*** Bachelor's degree in Engineering (preferably Mechanical or Industrial Engineering),* Minimum 5 years of experience in spare parts sales, planning, or after-sales services,* Good written and spoken English,* Proficient in MS Office; SAP experience is a plus,* Experienced in team management, with strong communication and relationship management skills,* Analytical thinker, results-oriented and open to development, with strong planning and organizational skills,* Active driver with no travel restrictions,* Residing in, or willing to relocate to, the Asian side of Istanbul, Gebze, or the surrounding area. **Benefits**At Baymak, we believe that work should enrich not only your calendar but also your life. Here are the advantages we provide to support your work-life balance:* Annual shopping vouchers and monthly snack & beverage allowances,* An extra day off on your birthday, because your special days matter to us,* Comprehensive mixed health insurance for you,* Support packages for child, education, birth, marriage, and bereavement.**What’s Life Like at Baymak?*** A supportive work environment where you can freely share your ideas,* A company culture that values unity and collaboration with the #OneTeam mindset,* A sustainable work environment that invests in your personal and professional development.At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.