Spare Parts Sales Supervisor

Baymak Makine San. ve Tic. A.Ş.; Fatih; On-site; TRY 350,000 - 520,000; Full time

Benefits offered by this job

Annual vouchers

Health insurance

Birthday day off

Job summary

Baymak Makine San. ve Tic. A.Ş.

in Istanbul is seeking a seasoned Spare Parts Sales, Planning and After-Sales specialist to lead forecasting, SKU optimization and the optimization of spare parts processes across our network. You will coordinate with regional service managers, planning and logistics, manage supplier relationships, and drive reporting with a data-driven approach while ensuring the growth of the authorized service network and after-sales portfolio.

Qualifications

• Bachelor's degree in Engineering (Mechanical or Industrial preferred).
• Minimum 5 years of experience in spare parts sales, planning, or after-sales services.
• Good written and spoken English.
• MS Office proficiency; SAP experience a plus.
• Experience in team management with strong communication and relation skills.
• Analytical, results-oriented with planning and organizational skills.
• Active driver with no travel restrictions; willing to relocate to Asian side of Istanbul / Gebze area.

Responsibilities

• Conduct spare parts market and competition analyses.
• Analyze and monitor spare parts processes across the industry.
• Design and implement SKU optimization.
• Plan and implement initiatives to improve spare parts ordering and shipment processes.
• Follow up on the authorized service target bonus system and stock tracking system.
• Determine periodic spare parts order forecasts and monitor lead times.
• Coordinate category management, pricing, and procurement to maximize revenue.
• Collaborate with authorized service providers for sustainable growth.
• Ensure after-sales product portfolio is updated with needed parts and accessories.
• Coordinate regional service managers and Planning/Logistics teams to meet budget.
• Support Product Development, R&D, and Quality projects related to spare parts operations.
• Establish and manage reporting processes with a data-driven approach.

Skills

Engineering degree

Spare parts sales

Planning

English

Team management

Education

Bachelor's in Mechanical/Industrial Engineering

Tools

SAP

Job description

With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul. As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a Netherlands-based global leader and one of Europe’s top three HVAC companies. Together with BDR Thermea, we combine global expertise with local strength — all guided by the Group’s core values: One Team | Customer Focus | Sustainable Future

Key Responsibilities

• Conduct spare parts market and competition analyses;
• Analyze and monitor spare parts processes across the industry,
• Design and implement SKU optimization,
• Plan and implement initiatives to improve the existing system structure for spare parts ordering and shipment processes,
• Follow up on the authorized service target bonus system and stock tracking system,
• Determine periodic spare parts order forecasts and monitor lead times,
• Ensure coordination of category management, pricing, and procurement to maximize revenue,
• Contribute to sustainable growth by strengthening collaboration with authorized service providers,
• Follow up on the products, accessories, and equipment the authorized service network may need for after‑sales service activities, and ensure they are added to the after‑sales product portfolio,
• Coordinate regional service managers and the Planning and Logistics teams to achieve the spare parts sales and profitability budget,
• Follow Product Development, R&D, and Quality projects carried out within the Group and the company, and provide support on matters related to spare parts operations,
• Establish and manage reporting processes with a data-driven approach.

Qualifications

• Bachelor's degree in Engineering (preferably Mechanical or Industrial Engineering),
• Minimum 5 years of experience in spare parts sales, planning, or after‑sales services,
• Good written and spoken English,
• Proficient in MS Office; SAP experience is a plus,
• Experienced in team management, with strong communication and relationship management skills,
• Analytical thinker, results-oriented and open to development, with strong planning and organizational skills,
• Active driver with no travel restrictions, Residing in, or willing to relocate to, the Asian side of Istanbul, Gebze, or the surrounding area.

Benefits

• Annual shopping vouchers and monthly snack & beverage allowances,
• An extra day off on your birthday, because your special days matter to us,
• Comprehensive mixed health insurance for you,
• Support packages for child, education, birth, marriage, and bereavement.

At Baymak, we believe that work should enrich not only your calendar but also your life. Here are the advantages we provide to support your work-life balance: Annual shopping vouchers and monthly snack & beverage allowances, An extra day off on your birthday, because your special days matter to us, Comprehensive mixed health insurance for you, Support packages for child, education, birth, marriage, and bereavement.

What’s Life Like at Baymak? A supportive work environment where you can freely share your ideas, A company culture that values unity and collaboration with the #OneTeam mindset, A sustainable work environment that invests in your personal and professional development.

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success.

We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work.

Please check out our DE&I policy on our website to find out more. If you’re exploring new job opportunities but don’t see a role that matches your skills, create an account by selecting the "Sign In" option at the top right of this screen. Then, sign up for "Job Alerts" to stay updated on future openings.

At BDR Thermea Group, we don't just talk about making a difference - we live it every day. As a member of our team, you will be part of a company that is leading the way in the global energy transition, shaping the future of sustainable heating and hot water systems. You will have the opportunity to work alongside passionate colleagues who share our core values: One Team, Sustainable Future and Customer Focus and commitment to making a positive impact on the world. We believe that our employees are our greatest asset, and we are committed to supporting your growth, development, and well‑being. As a possible future employee, you can expect to be part of a purpose-driven environment that encourages creativity, innovation, and collaboration. Take the first step towards your exciting career with BDR Thermea Group and join us on our journey towards a sustainable future.