Warehouse B2B Shipment Manager

DeFacto; Çerkezköy; On-site; TRY 350,000 - 500,000; Full time

Job summary

DeFacto seeks an experienced warehouse operations leader to manage shipment processes, lead teams, and drive continuous improvement across KPI-driven logistics. You will coordinate with Transportation, inbound Receiving, and VAS to ensure timely, accurate shipments and smooth handovers.

Strong budgeting, leadership, and English communication are essential. The role emphasizes digital transformation, Agile project contributions, and adherence to Quality, Sustainability, and OHS standards in a

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Administration, or a related field.
• Minimum 7 years of hands-on experience in warehouse and logistics shipment processes.
• Preferably experienced in or familiar with highly automated warehouse systems (ASRS, Shuttle, Miniload, Goods-to-Person).
• Strong project management mindset with focus on process development and digital transformation.
• Strong background in KPI management, operational performance analysis, budget/productivity tracking, and data-driven decisions.
• Strong leadership, team development, planning, and coordination skills.
• Sufficient English to follow technical documentation and write communications.
• Proficient in WMS, ERP, and warehouse automation software.
• Experience in preparing annual budgets, cost targets, and budget variance tracking.
• High awareness of Quality, Environment, and Occupational Health and Safety (OHS) management systems.

Responsibilities

• Manage shipment processes accurately in terms of timing, performance, and execution against company goals and procedures.
• Lead operational teams, supervise shipment staff, and support their professional development.
• Coordinate with Transportation to monitor and improve KPIs like daily routing, fill rates, loading times, and shipment accuracy.
• Collaborate with Product Receiving/Inbound to resolve stock discrepancies and bottlenecks.
• Work with VAS to ensure export handovers align with Schedule.
• Partner with Business Development to analyze processes and drive Agile projects for digital transformation.
• Optimize use of resources and coordinate with Maintenance to ensure equipment availability.
• Continuously improve operations across quality, cost, speed, and staff development to meet future needs.
• Prepare annual budgets, track expenditures, analyze variances, and implement corrective actions.
• Promote Quality, Sustainability, and OHS standards and participate in related meetings.

Skills

Warehouse operations

ASRS

Shuttle

Miniload

Process improvement

KPI management

Budgeting

Data-driven decisions

Leadership

English proficiency

WMS

ERP

Office tools

Education

Bachelor’s degree in Industrial Engineering, Business Administration, or related field

Tools

WMS

ERP

warehouse automation software

Job description

Founded in 2005 with the vision of becoming a global fashion brand, our company now serves millions of customers worldwide through 500+ stores and online operations.

At DeFacto, we see ourselves as more than just a company. Our goal is to strengthen the engagement, motivation, and social responsibility of every DeFacto team member who we call as DeFactonian. We encourage participation in internal events, sports, and social clubs while fostering a strong company culture through our vision, mission, strategies, and principles.

What Do We Expect from You?

Qualifications:

• Bachelor’s degree in Industrial Engineering, Business Administration, or a related field,
• Minimum 7 years of hands‑on experience in warehouse and logistics shipment processes,
• Preferably experienced in or strongly familiar with operational processes of highly automated warehouse systems (e.g., ASRS, Shuttle, Miniload, Goods-to-Person),
• Strong project management mindset with a focus on process development, continuous improvement, an interest in next-generation logistics technologies, and the ability to contribute to digital transformation,
• Strong background in KPI management, operational performance analysis, budget/productivity tracking, and data-driven decision-making.
• Strong leadership, team development, planning, and coordination skills,
• Sufficient English language skills to follow technical documentation and conduct written communication,
• Proficient in using Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and warehouse automation software,
• Experienced in preparing annual operational budgets, setting cost targets, resource planning, and tracking budget variance,
• High awareness of Quality, Environment, and Occupational Health and Safety (OHS) management systems,
• Advanced proficiency in MS Office applications,
• Valid Class B driver’s license with active driving experience,
• Military service completed for male candidates,
• Flexibility to adapt to a high‑tempo work environment based on operational needs.

Job Description:

• Manage shipment processes accurately in terms of timing, performance, and execution in accordance with company goals, principles, and procedures,
• Lead operational teams, manage the performance of shipment staff, and support their professional development,
• Coordinate with the Transportation department to monitor and improve operational Key Performance Indicators (KPIs), including daily vehicle routing, parcel/vehicle fill rates, loading times, and shipment accuracy,
• Collaborate with the Product Receiving/Inbound department to resolve stock discrepancies, uphold packaging standards, and eliminate operational flow bottlenecks,
• Work in alignment with the Value-Added Services (VAS) team to ensure export shipment handovers and processes are executed seamlessly and according to Schedule,
• Partner with the Business Development team to conduct process analyses, develop efficiency-enhancing projects using Agile methodologies, and actively contribute to digital transformation initiatives,
• Optimize the use of operational resources and consumables, coordinating with Maintenance to maintain high equipment availability and operational continuity,
• Continuously improve operations across quality, cost, speed, and employee development dimensions to prepare warehouse operations for future requirements,
• Prepare annual operational budgets, track expenditures against approved targets, analyze budget variances, and take corrective action plans as needed,
• Promote Quality, Sustainability, and Occupational Health and Safety (OHS) standards across the team and actively participate in OHS meetings to maintain regulatory compliance.

You can reach detailed information on rights arising from the processing of your personal data under Law on the Protection of Personal Data numbered 6698 from Privacy Policy page at https://www.defacto.com.tr