Solutions Architect (Digital Engagement Practice)

EPAM Systems; Turkey; On-site; TRY 5,834,000 - 8,751,000; Full time

Benefits offered by this job

Continuous upskilling and development

Private health insurance

English courses

Job summary

EPAM Systems is seeking a Solutions Architect to join its Digital Engagement Practice to redesign customer experiences at the intersection of content, commerce, data and AI. You will design scalable architectures that combine strategy, design and engineering for global brands.

Responsibilities include defining strategy for DXPs and MACH architectures, guiding client investments, mentoring teams and ensuring security, privacy and compliance across complex programs.

Qualifications

• 7+ years in technology roles including 3+ years as a Solutions Architect.
• Experience with DXPs or commerce platforms (Adobe, Sitecore, Salesforce, SAP).
• Hands-on cloud experience (AWS/Azure/GCP) and API-based solutions.
• Understanding of AI and generative AI in customer journeys.
• Strong communication with senior stakeholders and business alignment.

Responsibilities

• Collaborate with CMOs, CDOs, CTOs to translate goals into scalable architectures.
• Define solution strategy for composable DXPs, headless commerce, MACH architectures.
• Craft reference architectures, blueprints and narratives for client decisions.
• Ensure security, privacy and regulatory compliance (GDPR, CCPA, PCI DSS).
• Mentor delivery teams to maintain architectural integrity across projects.
• Engage cross-functional teams to deliver human-centered, AI-enabled experiences.
• Promote AI-native strategies such as generative content operations.

Skills

DXP architectures

Cloud platforms

AI & personalization

Security & privacy

Stakeholder communication

Composable commerce

Architectural leadership

Tools

Adobe AEM

Sitecore

Salesforce Commerce Cloud

SAP Commerce

commercetools

Shopify Hydrogen/Headless

AWS

Azure

GCP

Job description

We are seeking a Solutions Architect to join EPAM's Digital Engagement Practice to help redefine customer experiences at the intersection of content, commerce, data and AI. In this role, you will design scalable architectures for some of the world’s most recognized brands, bringing strategy, design and engineering together to deliver next-generation digital engagement solutions.

Why this role?

• Work shoulder-to-shoulder with Empathy Lab and EPAM's design, strategy and AI teams on problems that don't yet have textbook answers
• Design end-to-end digital engagement solutions across content, commerce, personalization and customer data — from monolithic and suite-based DXP/commerce platforms (Adobe, Sitecore, Salesforce, SAP) to MACH-aligned composable architectures assembled from best-of-breed components (commercetools, Shopify Headless, BigCommerce, Talon.One, Contentful, Algolia, Stripe and peers) on AWS, Azure or GCP
• Influence the architecture direction of a global practice — not just individual projects
• A clear path to Principal Architect and Practice Leadership roles for people who want it

Responsibilities

• Collaborate with CMOs, CDOs, CTOs and their teams to convert high-level experience goals into pragmatic, scalable architectures
• Define solution strategy for composable digital experience platforms (DXP), headless commerce, API-first frameworks, MACH architectures and omni-modal delivery capabilities
• Craft reference architectures, technical blueprints and narratives to guide client investment decisions
• Adhere to enterprise-grade standards for security, privacy, accessibility and compliance mandates (e.g., GDPR, CCPA, PCI DSS and other industry-specific regulations)
• Provide technical mentorship to delivery teams to ensure architectural integrity throughout projects
• Engage with design, strategy and data science teams to deliver human-centered and technically robust customer experiences
• Act as a technology thought leader embedding AI-native strategies such as generative content operations, intelligent personalization and AI-assisted customer journeys into digital solutions

Requirements

• 7+ years of experience in technology roles, including 3+ years as a Solutions Architect delivering complex customer-focused digital platforms (DXPs, commerce systems or marketing tech)
• Expertise with at least one key Digital Experience Platform or commerce system, such as Adobe AEM & Commerce, Sitecore, Salesforce Commerce Cloud, SAP Commerce or a MACH-oriented composable stack (e.g., commercetools, Shopify Hydrogen/Headless, BigCommerce, Fabric, Contentful, Contentstack, Algolia, Constructor)
• Proficient in cloud platforms, including AWS, Azure or GCP, with hands-on experience using microservices, serverless, containerization and API-based solutions (e.g., MuleSoft, Boomi, Apigee)
• Understanding of AI and generative AI technologies, covering applications like intelligent personalization, agentic commerce and AI-driven customer engagement journeys
• Competency in security, privacy and compliance standards, particularly for GDPR, CCPA, PCI DSS and regulated industries such as retail, financial services or healthcare
• Demonstrated ability to align technical solutions with business goals and effectively communicate with senior stakeholders
• Familiarity with trends in composable commerce, agentic customer experiences and AI reshaping digital engagement
• English proficiency at B2 level or higher

Nice to have

• Involvement with MACH Alliance initiatives or experience leading migrations from traditional platforms to composable architectures
• Background in CDPs, personalization engines, DAM systems and analytics ecosystems
• Industry experience in financial services, retail or other regulated verticals with unique engagement challenges
• Knowledge of PWA, edge-delivered experiences and advanced composable commerce patterns

We offer

• CONTINUOUS UPSKILLING, LEARNING & DEVELOPMENT
  • Diversity of tasks and projects
  • Assessment center for objective review of competency level
  • Personal development plan
  • Mentoring programs and leadership development
  • Certification and professional development supportAccess to learning platforms including more than 2,500 internal courses
  • English courses taught by certified teachers
• CORPORATE BENEFITS
  • Extra leave days
  • Referral bonuses
• COMPENSATION PACKAGE
  • Competitive compensation paid in USD
  • Regular salary and performance reviews
• MEDICAL & HEALTHCARE
  • Private health insurance
  • Well-being events
• WORKING ENVIRONMENT
  • Recreation areas and kitchens
  • Tea, coffee and snacks
  • Sports equipment and game consoles
  • IT Equipment
  • Microsoft’s Software Assurance Home Use Program (HUP)

Please note that our Talent Attraction Team reviews applications and CVs submitted in English.

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.