Senior Field Operations & Technical Services Leader

FUCHS Lubricants Türkiye; Çankaya; On-site; TRY 350,000 - 520,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

FUCHS Lubricants Türkiye is seeking a Senior Technical Services & Operations Specialist at our Ankara/Kırıkkale locations. The role focuses on leading technical field teams, ensuring operational continuity, and aligning maintenance with customer requirements and HS&E standards.

You will coordinate field operations across sites, transfer knowledge, and drive continuous improvement in lubrication practices and rotating equipment maintenance. English proficiency and travel readiness are required.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline.
• At least 5 years of relevant professional experience, preferably in lubricants, maintenance, technical services, or industrial field operations.
• Experience in managing and coordinating technical and/or field teams, preferably across multiple locations.
• Strong knowledge of lubricants, lubrication practices, and industrial applications.
• Knowledge of mechanical maintenance, preventive maintenance, and rotating equipment.
• Experience coordinating field operations, troubleshooting technical issues, and implementing continuous improvement activities.
• Strong customer orientation with effective stakeholder management and communication skills.
• Strong planning, coordination, and problem-solving, and team management capabilities.
• Ability to combine field experience with technical analysis and reporting.
• At least Upper-Intermediate level of English, and good MS Office skills.

Responsibilities

• Managing and coordinating technical and field teams, ensuring effective workforce planning, work scheduling, and operational continuity.
• Coordinating operational, administrative, and people-related matters concerning field teams in collaboration with relevant functions.
• Supporting team members in developing their areas of technical expertise by providing guidance, training, and know-how transfer.
• Ensuring effective management of day-to-day technical operations in line with customer requirements, company standards, and HS&E principles.
• Leading field operations related to lubricants, lubrication practices, and mechanical maintenance activities, ensuring issues are identified and resolved.
• Coordinating preventive and corrective maintenance activities, particularly for rotating equipment, and supporting continuous improvement.
• Managing and developing the Fullcheck service portfolio in line with market needs and technological developments.
• Developing and maintaining technical tools and services to support Industrial Sales Teams.
• Managing customer technical requirements and maintaining effective communication with customers regarding ongoing field operations, issues and improvements.
• Managing the technical complaint process and coordinating actions to resolve customer issues promptly.
• Planning and monitoring product and lubricant trials in the field and reporting results and benefits.

Skills

Field team management

Customer oriented

Planning & coordination

English (Upper-Intermediate)

MS Office proficiency

Education

Bachelor’s degree in Mechanical or Chemical Engineering

Tools

MS Office

Job description

FUCHS Lubricants Türkiye is seeking a Senior Technical Services & Operations Specialist at our Ankara/Kırıkkale locations. The role focuses on leading technical field teams, ensuring operational continuity, and aligning maintenance with customer requirements and HS&E standards.

You will coordinate field operations across sites, transfer knowledge, and drive continuous improvement in lubrication practices and rotating equipment maintenance. English proficiency and travel readiness are required.