Senior AI Service Designer: Human–AI Collaboration Leader

ING Hubs Türkiye; Fatih; Híbrido; TRY 450.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Meal Card

Remote work August

Descripción de la vacante

ING Hubs Türkiye is seeking a Senior AI Service Designer to shape how humans and AI agents collaborate within onboarding and financial crime workflows powered by AI. You will design agent prototypes, define collaboration patterns, and work with PMs, engineers, data scientists and UX researchers in a global, distributed ING Design Studio.

You’ll contribute to agentic UX standards, translate complex workflows into intuitive experiences, and thrive in a hybrid environment with periodic office

Formación

• Has at least 6 years of Product/Service Design experience, with clear examples of shaping the direction of projects you worked on.
• Has worked with or experimented with AI tools either in their own design workflow or in project work.
• Rapidly prototypes and evaluates experiences, without needing production engineering responsibilities, and has hands-on Figma experience.
• Has strong facilitation skills to lead workshops and bridge perspectives between Product, Engineering, Data Science and business stakeholders.
• Has experience working with complex workflows and data-intensive environments such as financial services or operations.
• Has experience designing AI-powered products or services.

Responsabilidades

• Design and prototype product ideas, interactions, and human-agent collaboration models using Figma and other tools.
• Create interaction patterns for transparency and control, defining how AI agents communicate confidence and recommendations.
• Recommend which responsibilities can be handled by AI and where humans remain in the loop for instruction, review and escalation.
• Translate complex operational and regulatory workflows into intuitive experiences.
• Contribute to reusable Agentic UX principles and standards.

Conocimientos

Product Design

AI Tools

Figma

Facilitation

Complex Workflows

AI-Powered Products

Herramientas

Figma

Descripción del empleo

ING Hubs Türkiye is seeking a Senior AI Service Designer to shape how humans and AI agents collaborate within onboarding and financial crime workflows powered by AI. You will design agent prototypes, define collaboration patterns, and work with PMs, engineers, data scientists and UX researchers in a global, distributed ING Design Studio.

You’ll contribute to agentic UX standards, translate complex workflows into intuitive experiences, and thrive in a hybrid environment with periodic office