Retail Analytics BA – POS & Unified Commerce (Turkey)

Zoolatech; Fatih; On-site; TRY 450,000 - 650,000; Full time

Job summary

Pandora is seeking an experienced Business Analyst to support reporting and analytics across our Point of Sale and Unified Commerce transformation journey. You will translate business needs into clear requirements, user stories, and acceptance criteria for store colleagues and retail leaders.

Working with Product Managers, Engineers, Architects, and stakeholders, you will define dashboards, lead UAT, and help drive adoption through training and communications.

Qualifications

• Proven experience as a Business Analyst delivering reporting, analytics, BI, or data-driven solutions.
• Strong requirements elicitation and stakeholder management capabilities.
• Experience writing user stories, acceptance criteria, process maps, and functional documentation.
• Experience supporting end-to-end delivery, including testing and UAT.
• Ability to navigate complex stakeholder environments and influence decisions across business and tech teams.

Responsibilities

• Translate business needs into clear user stories, acceptance criteria, process flows, and functional requirements.
• Work with Product Management and Engineering to ensure solutions meet business objectives throughout the delivery lifecycle.
• Support data and reporting design discussions to reflect business requirements in outputs.
• Facilitate workshops and requirement-gathering sessions with stakeholders.
• Coordinate UAT, defect management, and solution validation activities.
• Drive business readiness activities including training, communications, and go-live preparation.

Skills

Requirements elicitation

Stakeholder management

User stories

Acceptance criteria

Process mapping

Functional documentation

Agile delivery

Facilitation

Communication

Problem solving

Tools

Power BI

Azure data environments

Job description

Pandora is seeking an experienced Business Analyst to support reporting and analytics across our Point of Sale and Unified Commerce transformation journey. You will translate business needs into clear requirements, user stories, and acceptance criteria for store colleagues and retail leaders.

Working with Product Managers, Engineers, Architects, and stakeholders, you will define dashboards, lead UAT, and help drive adoption through training and communications.