Remote UX Researcher for Global Nonprofit Platform

Fundraise Up

Fatih

On-site

TRY 1,464,000 - 1,898,000

Full time

12 hours ago

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Benefits offered by this job

31 days off

100% paid telemedicine plan

Home Office Setup Assistance

English learning courses

Relevant professional education

Gym or swimming pool

Co-working

Remote working

Job summary

Fundraise Up is seeking a remote UX Researcher in Turkey to strengthen how UX research informs product decisions across the company. You will lead complex, high-impact studies and help build a scalable UX Research practice within the Design team.

Designers will run simpler studies independently, while you provide process, coaching, quality guardrails, and support that make research a consistent habit. You will bring deep UX Research expertise while collaborating with Product, Marketing,

Qualifications

Proven experience running research end-to-end with high ownership.
Experience across both B2C and B2B products and audiences.
Fluent English — all participants are English-speaking; you moderate and present in English.
Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.

Responsibilities

Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
Be the user's best friend: ensure user needs and constraints are represented in product decisions – not just opinions.