Remote Onboarding & Member Success Coach (Freelance)

Jobgether; Turkey; Remote; TRY 33.000 - 67.000; Vollzeit

Benefits dieser Stelle

Fully remote

Flexible hours

Free platform training

Supportive team

Free access to platform courses

Skill development

Freelance engagement

Zusammenfassung

Jobgether is seeking an Onboarding & Member Success Coach in Turkey for a fully remote freelance position. You will guide new members through onboarding, help them access relevant courses, and ensure a welcoming first experience on the platform.

The role emphasizes proactive support, personalized guidance, and ongoing engagement to boost learner success. You will collaborate with a friendly, people-focused team and have access to platform training resources.

Qualifikationen

• Excellent verbal and written communication; clear explanations and relationship-building.
• Customer-focused mindset with genuine interest in helping people access learning opportunities.
• Proactive, self-motivated; takes initiative and follows through.
• Basic technical fluency with digital platforms and online tools.
• Strong interpersonal skills and empathy to adapt to learning needs.
• Reliable, organized, and able to work independently within a team.

Aufgaben

• Conduct short, personalized onboarding and coaching sessions with new members to introduce the platform and learning opportunities.
• Guide users through features and help identify relevant training courses based on interests and goals.
• Encourage engagement by motivating users to explore resources and book their first training session.
• Act as the primary onboarding contact, providing timely guidance and support.
• Share feedback to improve onboarding and member experience.
• Foster a positive, supportive learning environment for all members.

Kenntnisse

Verbal communication

Written communication

Customer focus

Proactive mindset

Interpersonal skills

Reliability & organization

Coaching experience

Onboarding experience

Customer support

Member success

LMS familiarity

HR tech / SaaS familiarity

Professional development interest

Tools

Digital platforms

Communication software

Jobbeschreibung

Jobgether is seeking an Onboarding & Member Success Coach in Turkey for a fully remote freelance position. You will guide new members through onboarding, help them access relevant courses, and ensure a welcoming first experience on the platform.

The role emphasizes proactive support, personalized guidance, and ongoing engagement to boost learner success. You will collaborate with a friendly, people-focused team and have access to platform training resources.