Regional Technical Service Manager – Diagnostics

Radiometer; Ataşehir; Presencial; TRY 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Radiometer, a Danaher company, is seeking a Technical Service Manager to lead Radiometer Turkey’s Technical Service team based in Istanbul. You will drive service performance, coach the team, and build capabilities to support customers and channel partners across Turkey and nearby regions.

You will standardise service processes, apply the Danaher Business System, ensure quality and regulatory compliance, and collaborate with commercial, operations and global service teams to enable sustainable

Formación

• Degree or professional qualification in engineering, electronics, or biomedical engineering.
• Experience in Technical Service, field service or service operations within healthcare/diagnostics.
• Proven ability to lead a technical service team.
• Strong English and Turkish language proficiency for customer and partner interaction.
• Proficient with CRM and Microsoft Office.

Responsabilidades

• Lead and develop Radiometer Turkey Technical Service team.
• Own service performance across installed base using service metrics.
• Standardise service processes with the Danaher Business System.
• Strengthen technical support for customers and channel partners.
• Collaborate with Commercial, Applications, Operations, Quality and Global Service teams.
• Ensure activities meet quality, regulatory and safety requirements.
• Assist service planning, resource allocation and cost management.

Conocimientos

Technical leadership

Coaching

Data-driven decisions

Process improvement

Customer focus

Bilingual English Turkish

Educación

Engineering/Tech degree

Herramientas

CRM

Microsoft Office

Descripción del empleo

Radiometer, a Danaher company, is seeking a Technical Service Manager to lead Radiometer Turkey’s Technical Service team based in Istanbul. You will drive service performance, coach the team, and build capabilities to support customers and channel partners across Turkey and nearby regions.

You will standardise service processes, apply the Danaher Business System, ensure quality and regulatory compliance, and collaborate with commercial, operations and global service teams to enable sustainable