Regional Technical Service Lead - Diagnostics & Life Sciences

Radiometer; Fatih; Presencial; TRY 540.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Broad benefit programmes

Healthcare benefits

Paid time off

Descripción de la vacante

Radiometer Turkey is seeking a Technical Service Manager to lead the local Technical Service team and ensure high-quality support for customers and Channel Partners across Turkey and nearby regions. The role is based in Istanbul and on-site, with travel across the region as needed.

You will drive service performance, implement continuous-improvement initiatives, and partner with cross-functional teams to meet customer outcomes and sustainable growth.

Formación

• Degree or recognised technical qualification in engineering or related discipline.
• Multiple years of experience in Technical Service or field service.
• Experience leading a Technical Service or field service team.
• Experience using service data and performance measures to drive improvements.
• Proficiency in English and Turkish for engagement with stakeholders.

Responsabilidades

• Lead and develop the Radiometer Turkey Technical Service team.
• Own service performance and execution across the installed base.
• Standardise and improve service processes using the Danaher Business System.
• Strengthen technical support for customers and Channel Partners.
• Collaborate with global Service teams to support priorities.

Conocimientos

Leadership

Communication

Turkish and English

People management

Educación

Engineering degree

Herramientas

CRM Software

Microsoft Office

Descripción del empleo

Radiometer Turkey is seeking a Technical Service Manager to lead the local Technical Service team and ensure high-quality support for customers and Channel Partners across Turkey and nearby regions. The role is based in Istanbul and on-site, with travel across the region as needed.

You will drive service performance, implement continuous-improvement initiatives, and partner with cross-functional teams to meet customer outcomes and sustainable growth.