Quality Operations Associate — Global Reporting & Improvement

Pfizer; Marmara Bölgesi; On-site; TRY 420,000 - 600,000; Full time

Job summary

Pfizer Turkey seeks a Quality Operations Support specialist to coordinate commercial quality processes, dashboards and governance reporting, working with global stakeholders to ensure data integrity and operational excellence.

The role requires a bachelor's degree in a related field, 1–4 years' experience in operations, strong analytical skills, and fluent English, with exposure to CAPA tracking and process improvements.

Qualifications

• Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
• 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.
• Strong analytical and organizational skills.
• Experience working with multiple stakeholders.
• Fluent English.

Responsibilities

• Support execution of Commercial Quality operational activities and services.
• Coordinate routine quality processes and ensure timely completion of activities.
• Monitor adherence to established procedures, timelines and service commitments.
• Assist in issue identification and escalation when required.
• Maintain operational dashboards and reporting tools.
• Analyze trends and performance indicators.
• Support preparation of governance materials and leadership reports.
• Ensure data quality and reporting accuracy.
• Support management of quality records and documentation.
• Assist with quality event, audit and CAPA tracking activities.
• Monitor action item completion and follow-up activities.
• Support inspection and audit readiness efforts.
• Collaborate with global and market stakeholders.
• Coordinate meetings, communications and follow-up actions.
• Support implementation of process improvements and best practices.
• Identify opportunities for simplification, standardization and automation.
• Participate in improvement initiatives and special projects.

Skills

Fluent English

Analytical thinking

Organizational skills

Stakeholder management

Education

Bachelor's degree in Life Sciences / related field

Job description

Pfizer Turkey seeks a Quality Operations Support specialist to coordinate commercial quality processes, dashboards and governance reporting, working with global stakeholders to ensure data integrity and operational excellence.

The role requires a bachelor's degree in a related field, 1–4 years' experience in operations, strong analytical skills, and fluent English, with exposure to CAPA tracking and process improvements.