Associate/ Senior Associate Quality Operations

Pfizer; Fatih; On-site; TRY 60,000 - 90,000; Full time

Job summary

Pfizer is seeking a Quality Operations Support professional to coordinate, monitor and report on Commercial Quality services across global stakeholders in Turkey. You will ensure data integrity, process adherence and continuous improvement in a fast-paced environment.

The role emphasizes governance reporting, CAPA tracking, and readiness for inspections, with a focus on collaboration, accuracy, and timely delivery of quality activities.

Qualifications

• Bachelor's degree required in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
• 1-4 years of experience in Operations, Compliance, Quality, Reporting, Project Coordination or related areas.
• Strong analytical and organizational skills.
• Fluent English.

Responsibilities

• Support execution of Commercial Quality operational activities and services.
• Coordinate routine quality processes and ensure timely completion of activities.
• Monitor adherence to established procedures, timelines and service commitments.
• Assist in issue identification and escalation when required.
• Maintain operational dashboards and reporting tools.
• Analyze trends and performance indicators.
• Prepare governance materials and leadership reports.
• Ensure data quality and reporting accuracy.
• Collaborate with global and market stakeholders.
• Coordinate meetings, communications and follow-up actions.
• Support implementation of process improvements and best practices.
• Identify opportunities for simplification, standardization and automation.
• Participate in improvement initiatives and special projects.

Skills

Analytical skills

Organizational skills

Stakeholder management

Fluent English

Education

Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field

Tools

Dashboard tools

Quality management systems

Job description

**Role Purpose**Support the delivery of Commercial Quality operational services through coordination, monitoring, reporting, process execution and quality system support activities. The role works across global stakeholders to ensure consistent execution of quality processes, data integrity, service continuity and operational excellence.**Key Responsibilities****Quality Operations Support*** Support execution of Commercial Quality operational activities and services.* Coordinate routine quality processes and ensure timely completion of activities.* Monitor adherence to established procedures, timelines and service commitments.* Assist in issue identification and escalation when required.**Reporting & Analytics*** Maintain operational dashboards and reporting tools.* Analyze trends and performance indicators.* Support preparation of governance materials and leadership reports.* Ensure data quality and reporting accuracy.**Quality Systems & Compliance*** Support management of quality records and documentation.* Assist with quality event, audit and CAPA tracking activities.* Monitor action item completion and follow-up activities.* Support inspection and audit readiness efforts.**Stakeholder Engagement*** Collaborate with global and market stakeholders.* Coordinate meetings, communications and follow-up actions.* Support implementation of process improvements and best practices.**Continuous Improvement*** Identify opportunities for simplification, standardization and automation.* Participate in improvement initiatives and special projects.**Qualifications****Required*** Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.* 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.* Strong analytical and organizational skills.* Experience working with multiple stakeholders.* Fluent English.**Preferred*** Experience with quality systems, audits, CAPA or compliance processes.* Experience with reporting and dashboard tools.* Exposure to global or regional operations.