Associate/ Senior Associate Quality Operations (Contractor)

Pfizer; Fatih; On-site; TRY 90,000 - 120,000; Full time

Job summary

Pfizer is seeking a Quality Operations professional to support Commercial Quality operational services, coordinate routine processes, and ensure data integrity across global stakeholders. The role emphasizes monitoring timelines, reporting dashboards, and CAPA tracking to sustain service continuity and compliance.

You will contribute to continuous improvement, participate in audits preparation, and assist in governance materials.

Qualifications

• Bachelor's degree and 1–4 years of experience in operations, compliance, quality, reporting or related areas.
• Strong analytical and organizational skills.
• Fluent English and ability to work with multiple stakeholders.

Responsibilities

• Support execution of Commercial Quality operational activities and services.
• Coordinate routine quality processes and ensure timely completion of activities.
• Monitor adherence to procedures, timelines and service commitments.

Skills

Quality operations

Reporting & analytics

Stakeholder management

Process coordination

Fluent English

Education

Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field

Tools

Dashboards tools

Quality systems knowledge

Job description

**Role Purpose**Support the delivery of Commercial Quality operational services through coordination, monitoring, reporting, process execution and quality system support activities. The role works across global stakeholders to ensure consistent execution of quality processes, data integrity, service continuity and operational excellence.**Key Responsibilities****Quality Operations Support*** Support execution of Commercial Quality operational activities and services.* Coordinate routine quality processes and ensure timely completion of activities.* Monitor adherence to established procedures, timelines and service commitments.* Assist in issue identification and escalation when required.**Reporting & Analytics*** Maintain operational dashboards and reporting tools.* Analyze trends and performance indicators.* Support preparation of governance materials and leadership reports.* Ensure data quality and reporting accuracy.**Quality Systems & Compliance*** Support management of quality records and documentation.* Assist with quality event, audit and CAPA tracking activities.* Monitor action item completion and follow-up activities.* Support inspection and audit readiness efforts.**Stakeholder Engagement*** Collaborate with global and market stakeholders.* Coordinate meetings, communications and follow-up actions.* Support implementation of process improvements and best practices.**Continuous Improvement*** Identify opportunities for simplification, standardization and automation.* Participate in improvement initiatives and special projects.**Qualifications****Required*** Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.* 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.* Strong analytical and organizational skills.* Experience working with multiple stakeholders.* Fluent English.**Preferred*** Experience with quality systems, audits, CAPA or compliance processes.* Experience with reporting and dashboard tools.* Exposure to global or regional operations.