Associate/ Senior Associate Quality Operations

Pfizer; Marmara Bölgesi; On-site; TRY 420,000 - 600,000; Full time

Job summary

Pfizer Turkey seeks a Quality Operations Support specialist to coordinate commercial quality processes, dashboards and governance reporting, working with global stakeholders to ensure data integrity and operational excellence.

The role requires a bachelor's degree in a related field, 1–4 years' experience in operations, strong analytical skills, and fluent English, with exposure to CAPA tracking and process improvements.

Qualifications

• Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
• 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.
• Strong analytical and organizational skills.
• Experience working with multiple stakeholders.
• Fluent English.

Responsibilities

• Support execution of Commercial Quality operational activities and services.
• Coordinate routine quality processes and ensure timely completion of activities.
• Monitor adherence to established procedures, timelines and service commitments.
• Assist in issue identification and escalation when required.
• Maintain operational dashboards and reporting tools.
• Analyze trends and performance indicators.
• Support preparation of governance materials and leadership reports.
• Ensure data quality and reporting accuracy.
• Support management of quality records and documentation.
• Assist with quality event, audit and CAPA tracking activities.
• Monitor action item completion and follow-up activities.
• Support inspection and audit readiness efforts.
• Collaborate with global and market stakeholders.
• Coordinate meetings, communications and follow-up actions.
• Support implementation of process improvements and best practices.
• Identify opportunities for simplification, standardization and automation.
• Participate in improvement initiatives and special projects.

Skills

Fluent English

Analytical thinking

Organizational skills

Stakeholder management

Education

Bachelor's degree in Life Sciences / related field

Job description

Role Purpose

Support the delivery of Commercial Quality operational services through coordination, monitoring, reporting, process execution and quality system support activities. The role works across global stakeholders to ensure consistent execution of quality processes, data integrity, service continuity and operational excellence.

Key Responsibilities

Quality Operations Support

• Support execution of Commercial Quality operational activities and services.
• Coordinate routine quality processes and ensure timely completion of activities.
• Monitor adherence to established procedures, timelines and service commitments.
• Assist in issue identification and escalation when required.

Reporting & Analytics

• Maintain operational dashboards and reporting tools.
• Analyze trends and performance indicators.
• Support preparation of governance materials and leadership reports.
• Ensure data quality and reporting accuracy.

Quality Systems & Compliance

• Support management of quality records and documentation.
• Assist with quality event, audit and CAPA tracking activities.
• Monitor action item completion and follow-up activities.
• Support inspection and audit readiness efforts.

Stakeholder Engagement

• Collaborate with global and market stakeholders.
• Coordinate meetings, communications and follow-up actions.
• Support implementation of process improvements and best practices.

Continuous Improvement

• Identify opportunities for simplification, standardization and automation.
• Participate in improvement initiatives and special projects.

Qualifications

• Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
• 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.
• Strong analytical and organizational skills.
• Experience working with multiple stakeholders.
• Fluent English.

Preferred Experience: with quality systems, audits, CAPA or compliance processes. Experience with reporting and dashboard tools. Exposure to global or regional operations.

Purpose Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

School of Leaders

We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Support Services Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.