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Antlara Dental Clinic; Muratpaşa; On-site; TRY 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Full-time position in Antalya

Multicultural workplace

Career development

Job summary

Antlara Dental Clinic in Antalya seeks an International Patient Coordinator fluent in English to join our growing international team. You will coordinate appointments and treatment schedules, maintaining clear communication with patients throughout their journey from initial contact to post-treatment follow-up.

The role requires excellent organizational skills, CRM proficiency, and a patient-centric, professional approach in a fast-paced, multilingual environment.

Qualifications

• Fluent English, both spoken and written; minimum C1 level preferred.
• Excellent communication and interpersonal skills are essential.
• Strong organisational and time-management abilities are required.
• Strong computer skills and confidence using CRM systems and MS Office.
• Professional, attentive, and solution-oriented approach.

Responsibilities

• Coordinate patient appointments, treatment schedules, and clinic processes.
• Support international patients before, during, and after their treatment.
• Maintain clear, professional communication with patients.
• Ensure patients receive accurate information about their treatment journey and clinic processes.
• Maintain patient records in CRM and management systems.
• Follow up with patients and ensure continuity of communication.
• Coordinate with dentists, clinical teams, sales, operations, and other departments.
• Identify patient needs and resolve questions efficiently.
• Support administrative and operational processes relating to international patients.
• Contribute to high standards of patient satisfaction and service quality.

Skills

Fluent English

Excellent communication

Organisational skills

CRM proficiency

Team coordination

Problem solving

Empathy & professionalism

Job description

Join one of Turkiye's leading international dental clinics!

Antlara Dental is looking for a professional, empathetic, and patient-focused International Patient Coordinator fluent in English to join our growing international team in Antalya.

At Antlara Dental, exceptional care extends beyond clinical treatment. We want every international patient to feel informed, safe, respected, and supported throughout their entire journey. Our Patient Coordinators play a key role in delivering this experience.

Responsibilities

• Coordinate patient appointments, treatment schedules, and clinic processes
• Support international patients before, during, and after their treatment
• Maintain clear, professional, and reassuring communication with patients
• Ensure patients receive accurate and consistent information about their treatment journey and clinic processes, in coordination with the clinical team
• Maintain accurate and up-to-date patient records in CRM and patient management systems
• Follow up proactively with patients and ensure continuity of communication
• Coordinate effectively with dentists, clinical teams, sales, operations, and other departments
• Identify patient needs and resolve questions or concerns efficiently
• Support administrative and operational processes relating to international patients
• Contribute to Antlara Dental's high standards of patient satisfaction and service quality

Qualifications

• Fluent English, both spoken and written; minimum C1 level preferred
• Excellent communication and interpersonal skills
• Strong organisational and time-management abilities
• Strong computer skills and confidence using CRM systems, Microsoft Office, digital communication tools, and patient management software
• Professional, attentive, and solution-oriented approach
• Excellent problem-solving and conflict-resolution skills
• Ability to remain calm, empathetic, and professional when handling sensitive or challenging patient situations
• High level of responsibility and attention to detail
• Ability to manage multiple patients and processes in a fast-paced international environment
• Strong teamwork and cross-departmental coordination skills
• Confidence in communicating with patients from different cultural backgrounds
• Flexibility to work according to clinic and international patient schedules when required
• Legal eligibility to work in Turkiye
• Previous experience in medical tourism, dentistry, healthcare, patient coordination, customer service, hospitality, or sales is an advantage
• Knowledge of Turkish and additional foreign languages is an advantage

Core Values

• Patient First: Every decision should contribute to a safe, comfortable, and positive patient journey.
• Professionalism: We communicate clearly, respectfully, and responsibly.
• Trust and Transparency: Patients should always feel informed and confident about their treatment process.
• Teamwork: Exceptional patient care requires strong collaboration between clinical and non-clinical teams.
• Responsibility: We take ownership of our responsibilities and remain accountable for the quality and continuity of each patient's experience.
• Attention to Detail: Small details can make a meaningful difference.
• Continuous Improvement: We believe in learning, developing, and improving together.

Benefits

• Competitive salary and performance-based bonus opportunities
• Full-time position at Antlara Dental in Antalya
• Modern and professional clinical environment
• International and multicultural workplace
• Opportunity to work directly with international patients
• Professional development and long-term career growth within an expanding international healthcare organisation
• Supportive and collaborative team culture

Join Antlara Dental and become part of a team dedicated to creating exceptional patient experiences.