Operations Coordinator & Sales Support Istanbul, Turkey

MOWI Central Europe; Fatih; Hybrid; TRY 120,000 - 180,000; Full time

Benefits offered by this job

Career development

International work environment

Attractive employment conditions

Job summary

Mowi Central Europe, based in Istanbul, Türkiye, seeks an Operations Coordinator & Sales Support to streamline financial and administrative processes across sales and local teams. You will coordinate invoicing, payments, customer accounts, and month-end tasks in collaboration with Shared Service teams.

The ideal candidate has a Finance/Accounting degree, about 3 years of experience in financial operations, strong Excel skills, and fluency in English and Turkish.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field.
• Approximately 3 years of experience in financial operations, accounting support, or sales support.
• Experience in multinational or shared services environment is a plus.

Responsibilities

• Coordinate day-to-day financial and administrative activities between local operations and shared service teams.
• Follow up on invoices, discrepancies, and supporting documentation.
• Process orders, invoices, returns, and credits in the ERP system (M3).
• Monitor customer credit limits and coordination with internal teams.
• Assist month-end closings and prepare basic financial analyses.

Skills

Fluent English

Turkish language

Communication skills

Stakeholder management

Organizational skills

Education

Bachelor's degree in Finance/Accounting/Business Administration/Economics

Tools

M3 ERP

Microsoft Excel

Job description

Join usin Mowi Central Europe, a key part of the Mowi Group, one of the world's largest producers and suppliers of Atlantic salmon. As a leading global seafood company, Mowi Central Europe operates in multiple countries in the region, including Poland, Italy, Germany, the Czech Republic, Turkey, and Sweden.

We are currently looking for an experienced candidate for the position of Operations Coordinator & Sales Support, based in Istanbul, Türkiye (Ataşehir). This role plays a key part in supporting Mowi Türkiye’s sales operations and related financial and administrative processes. The position ensures smooth day-to-day coordination between the sales team, customers, local teams, Central Europe functions, shared service teams, and external partners.

Your Responsibilities:

• Coordinate day-to-day financial and administrative activities between local operations and OTC, RTR, and PTP Shared Service teams, ensuring effective follow-up on open items, action lists, and outstanding issues.
• Follow up on supplier invoices, e-Archive invoices, account discrepancies, missing documents, and related corrective actions.
• Manage sales order, invoice, return, and credit note processes in the ERP system (M3) and related systems
• Monitor customer credit limits, collateral, and guarantees in coordination with the relevant internal teams.
• Coordinate customer account reconciliations and support the resolution of invoice, return, rebate, and deduction discrepancies.
• Support bank documentation, payment-related follow-up, and communication with local banks.
• Coordinate information and documentation required by tax advisers, independent auditors, and internal stakeholders.
• Follow up on e-Ledger, e-Archive, and statutory certification processes handled by external advisers and service providers.
• Monitor notifications and correspondence from public authorities (such as the Tax Office, SGK, KEP, and KETSIS) and ensure timely routing and follow-up with the appropriate responsible parties.
• Collaborate with Shared Service teams during month-end and year-end closings by coordinating required information and documentation and following up on reconciliations, accruals, prepayments, fixed assets, IFRS 16 activities, and other closing-related actions.
• Prepare regular operational reports, tracking files, and basic financial analyses

What We Are Looking For:

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• Approximately 3 years of experience in financial operations, accounting support, customer accounts, sales support, or a similar role.
• Experience in a multinational company or a shared services environment would be an advantage.
• Hands-on knowledge of invoicing, collections, account reconciliations, and basic month-end activities.
• General understanding of statutory and tax requirements in Türkiye.
• Fluent English and Turkish language skills, both written and spoken.
• Experience working with ERP systems; knowledge of M3 would be an advantage.
• Good command of Microsoft Excel.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships, take a proactive and solution-oriented approach, and escalation issues when appropriate.
• Strong organisational, follow-up, and documentation skills, combined with a reliable and detail-oriented mindset and the ability to manage multiple operational priorities effectively.

What We Offer:

• Great opportunity for personal and professional development in an international area
• Ability to develop your career and experience new challenges
• Attractive conditions of employment

Hybrid work model with 1-2 remote working days per week following the onboarding period. This is primarily a full-time position; however, we are also open to candidates seeking part-time employment (minimum half-time).