Online Sales and Operations Specialist

Engin Grup; Fatih; On-site; TRY 150,000 - 190,000; Full time

Job summary

Engin Grup is seeking an Online Sales and Operations Specialist to support and optimize our e-commerce and logistics workflows in Turkey. The role focuses on improving order-to-delivery processes and driving customer-centric strategies to achieve sales targets.

The candidate will help prepare monthly reports, assist budgeting activities, and enhance customer relationships while ensuring a high standard of online operations and satisfaction.

Qualifications

• Preferably minimum 1 year of relevant experience.
• Advanced English skills is a plus.
• Proficiency in MS Office applications.
• Strong result orientation and follow-up skills.

Responsibilities

• Support the preparation of monthly routine reports.
• Assist in tracking the brand's budgeting processes.
• Manage logistics processes from order to delivery.
• Ensure the execution and reporting of all B2C operations.
• Initiate, implement, and monitor activities to achieve sales targets.
• Take necessary actions to improve customer relationships.
• Implement customer-centric design and e-commerce strategies effectively.
• Continuously improve the customer experience and satisfaction.

Skills

Advanced English

Result orientation

Follow-up skills

Tools

MS Office

Job description

Engin Grup continues its operations with the vision of becoming the most preferred distributor by building a sales and distribution network of globally recognized and trusted cosmetics, perfumes, and FMCG products, based on sustainable strategies and supported by proactive, innovative, and experienced teams.

We are looking for a Online Sales and Operations Specialist to join our growing our organization.

JOB DESCRIPTION

• Supporting the preparation of monthly routine reports,
• Assisting in tracking the brand's budgeting processes,
• Managing logistics processes from order to delivery,
• Ensuring the execution and reporting of all B2C operations,
• Initiating, implementing, and monitor activities to achieve sales targets,
• Taking necessary actions to improve customer relationships,
• Implementing customer-centric design and e-commerce strategies effectively,
• Continuously improving the customer experience and satisfaction.

QUALIFICATIONS

• Preferably minimum 1 year of relevant experience,
• Advanced English skills is a plus,
• Proficiency in MS Office applications,
• Strong result orientation and follow-up skills.

If you are ready to lead inspiring brands, shape market dynamics, and grow within a forward-thinking company — we’d be excited to have you on board for this empowering journey.