On-Site Service Planning & Operations Lead

Atlas Copco; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

Atlas Copco Compressor Technique is seeking a Service Planner to oversee service personnel at headquarters and regional sites in Istanbul. You will coordinate operations, manage spare parts, and ensure timely responses to customer requests.

You will develop weekly schedules, identify efficiency improvements, perform procurement per procedures, and maintain accurate planning in the SAP Planning Board.

Qualifications

• University degree is required.
• Good command of written and spoken English.
• Motivation to expand, share, and apply work-related knowledge.

Responsibilities

• Oversee and coordinate service personnel and service operations at headquarters and regional locations.
• Direct, manage, and supervise the service team to ensure effective execution of assigned responsibilities.
• Receive, assess, and resolve customer requests, inquiries and complaints promptly and effectively.
• Ensure efficient management, coordination, and continuity of spare parts, supply, and distribution.
• Develop, organize, and implement weekly work schedules and operational plans.
• Identify and implement initiatives to improve operational efficiency and productivity.
• Identify and eliminate non-value-adding activities to optimize processes.
• Perform procurement activities according to established procedures and ensure compliance with specifications and quality requirements.
• Maintain accurate scheduling on the Planning Board to enable high-quality SAP reporting.

Skills

Strong communication

Customer focus

Systematic planning

Education

University degree

Tools

SAP

Job description

Atlas Copco Compressor Technique is seeking a Service Planner to oversee service personnel at headquarters and regional sites in Istanbul. You will coordinate operations, manage spare parts, and ensure timely responses to customer requests.

You will develop weekly schedules, identify efficiency improvements, perform procurement per procedures, and maintain accurate planning in the SAP Planning Board.