Omnichannel Logistics & Operations Lead - Turkey

SWAROVSKI; Büyük Çavuşlu Mahallesi; Hybrid; TRY 350,000 - 500,000; Full time

Benefits offered by this job

Annual bonus

Meal allowance

Medical allowance

Employee discounts

Career development

Employee assistance program

Hybrid work options

Volunteering leave

Job summary

Swarovski in Turkey is seeking a hands-on Logistics & Operations Specialist to coordinate day-to-day logistics operations, ensuring efficient, compliant, and reliable customs, warehousing, transportation, and order fulfillment processes for retail and eCommerce channels.

You will manage customs clearance, coordinate inbound shipments, oversee 3PL performance, monitor KPIs, and drive cost optimization while collaborating with cross-functional teams for ship-from-store, click‑and‑collect, and

Qualifications

• 3–5 years of experience in logistics or related roles.
• Hands-on knowledge of Turkish customs regulations and trade compliance.
• Experience with 3PL providers and freight forwarders.
• Retail, omnichannel, and eCommerce logistics understanding.
• Strong analytical skills and data-driven improvements.
• Proficiency in Turkish and English.

Responsibilities

• Coordinate end-to-end logistics across customs, warehousing, transport, and omnichannel fulfillment.
• Manage customs clearance and compliance per Turkish regulations.
• Coordinate inbound shipments from RDC to stores and customers in Turkey.
• Oversee 3PL performance and resolve operational issues.
• Monitor KPIs: OTIF, inventory accuracy, lead times, costs.
• Drive cost optimization and continuous improvement.
• Collaborate with cross-functional teams for ship-from-store, click‑and‑collect, and returns.

Skills

Logistics operations

3PL management

Data analysis

Turkish-English fluency

Communication

Attention to detail

Education

Degree in Supply Chain

Customs/trade certification

International Trade degree

Tools

SAP

Excel

Job description

Swarovski in Turkey is seeking a hands-on Logistics & Operations Specialist to coordinate day-to-day logistics operations, ensuring efficient, compliant, and reliable customs, warehousing, transportation, and order fulfillment processes for retail and eCommerce channels.

You will manage customs clearance, coordinate inbound shipments, oversee 3PL performance, monitor KPIs, and drive cost optimization while collaborating with cross-functional teams for ship-from-store, click‑and‑collect, and