National Automotive Quality & Field Action Coordinator

TOFAS

Fatih

On-site

TRY 300,000 - 400,000

Full time

6 days ago

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Job summary

TOFAŞ in Turkey's Marmara region is seeking a National Technical Coordinator to manage and coordinate dealer-reported product quality issues. You will liaise between dealers and factory quality and engineering teams, and ensure proper implementation of technical bulletins, repair procedures, and field actions.

The role requires engineering degrees, 5 years in automotive, advanced English, and travel capability.

Qualifications

Engineering BSc and MSc degrees are preferrable.
Minimum of 5 years of experience in a similar position in the automotive industry.
English (Advanced level).
Ability to multi-task in a fast-paced work environment.
Must be able to travel.

Responsibilities

Collect dealer product quality reports, inspect issues and set incident priorities.
Translate dealer reports and report to factory quality and engineering teams.
Follow quality improvement studies and support with information and defective parts.
Maintain correct application of technical bulletins and repair methods.
Maintain correct application of field actions and support the field actions supervisor.
Update the mandatory tools list and technical animation of the network for correct tool use.
Technical animation of authorized dealer network for 'technical scoring' evaluation.
Support Regional Technical Experts and CRM/legal teams on special files.