Automotive Quality & Warranty Specialist

OP Mobility; Dilovası; On-site; TRY 420,000 - 640,000; Full time

Job summary

OPmobility is seeking a Customer Quality & Warranty Professional in Turkey to ensure compliance with automotive standards and act as the primary quality interface with OEM customers. The role involves managing customer claims, supporting quality policy deployment, and driving continuous improvement across products and processes.

The ideal candidate has 3-5 years in automotive manufacturing, experience with QMS and core tools, knowledge of APQP, and fluency in English.

Qualifications

• Degree in Engineering, Quality Management, or a related technical field.
• 3-5 years of experience in automotive manufacturing.
• Experience with Quality Management Systems and automotive core tools.
• Knowledge of APQP (Advanced Product Quality Planning).
• Experience with SAP is an asset.
• Proficiency in MS Office tools.
• Fluent in English.

Responsibilities

• Ensure compliance with quality standards and customer specifications.
• Act as main quality interface with OEM customers and maintain strong relationships.
• Manage customer claims (0 km and warranty) and first quality issues.
• Support quality policy deployment and departmental objectives.
• Plan and implement minimum control methods and criteria for products and processes.
• Collaborate with Trade, Project, and Customer Representatives on quality planning.
• Monitor customer feedback and work to reduce quality costs.
• Review and revise quality instructions and procedures as needed.
• Participate in continuous improvement activities and strengthen quality systems.

Skills

Fluent English

Problem solving

Self-motivated

Willing to travel

Education

Engineering/Quality related degree

Tools

SAP

MS Office

Job description

OPmobility is seeking a Customer Quality & Warranty Professional in Turkey to ensure compliance with automotive standards and act as the primary quality interface with OEM customers. The role involves managing customer claims, supporting quality policy deployment, and driving continuous improvement across products and processes.

The ideal candidate has 3-5 years in automotive manufacturing, experience with QMS and core tools, knowledge of APQP, and fluency in English.