Store Manager — Luxury Brand & VIP Client Lead

JUSTSTANDART; Fatih; On-site; TRY 60,000 - 90,000; Full time

Job summary

JUSTSTANDART in Fatih is seeking a dynamic Store Manager to lead brand storytelling and sales performance. You will be the face of the brand, guiding the store team to deliver exceptional customer experiences and meet financial targets.

You will drive omni-channel initiatives, develop client relationships including VIPs, and mentor staff to uphold luxury standards. If you are passionate about design, art, and superior service, join us to turn every visit into a lifestyle moment.

Qualifications

• Proven experience as a store manager or similar leadership role, preferably in retail or luxury/fashion industry.
• Strong leadership and team management skills, with the ability to motivate and inspire.
• Customer service mindset and ability to create a welcoming environment for clients.
• Business-driven mindset with a focus on achieving financial targets and maximizing sales performance.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Organized and detail-oriented, with a passion for luxury/fashion, art, and design.

Responsibilities

• Drive the store team to exceed financial targets and maximize sales performance.
• Propose and develop action plans based on performance analysis.
• Represent JUSTSTANDART within the local market, attracting new customers and building loyal relationships.
• Ensure the highest standard of approach and service to clients by being present on the sales floor.
• Foster omni-channel awareness and encourage the use of digital tools to improve client relationships and achieve business goals.
• Place the client above all, creating a welcoming environment and ensuring the team meets their needs.
• Foster client relationships and ensure excellent client satisfaction through the Brand Selling Ceremony.
• Seamlessly manage the store's local VIPs, proposing tailored actions to develop their loyalty and spending.
• Identify opportunities to gain new clients and increase store sales.
• Motivate and inspire the team through effective communication and a positive work environment.
• Develop and maintain solid client relationships and enforce meaningful after-sales experiences.
• Ensure strong cooperation between front and back of house to guarantee efficient operations.
• Identify talents within the team and propose them for internal development opportunities.
• Lead by example to ensure the team operates with the highest level of care and respect for the product.
• Ensure displays attract clients and maximize sales, following company guidelines.
• Guarantee effective and efficient care of company assets and enforce company procedures on cash activity, inventory, and logistics.

Job description

JUSTSTANDART in Fatih is seeking a dynamic Store Manager to lead brand storytelling and sales performance. You will be the face of the brand, guiding the store team to deliver exceptional customer experiences and meet financial targets.

You will drive omni-channel initiatives, develop client relationships including VIPs, and mentor staff to uphold luxury standards. If you are passionate about design, art, and superior service, join us to turn every visit into a lifestyle moment.