Logistics & Operations Specialist – Turkey Omnichannel

Swarovski

Fatih

Hybrid

TRY 250,000 - 380,000

Full time

2 days ago

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Benefits offered by this job

Meal & transportation allowance

Medical allowance

Exclusive Swarovski discounts

Learning & career development programs

Hybrid and flexible work options

Paid volunteering leave

Job summary

Swarovski is seeking a hands-on Logistics & Operations Specialist to coordinate day-to-day logistics in Turkey, covering customs, warehousing, transportation, and omnichannel fulfillment for retail and eCommerce.

The role requires 3–5 years in logistics, strong Turkish regulations knowledge, and proficiency with SAP/ERP and Excel. You will partner with 3PLs and internal teams to optimize performance in a fast-paced, international environment.

Qualifications

3–5 years of experience in logistics, supply chain, transportation, customs, international trade, or a comparable operations role.
Fluent in Turkish and English; strong communication across internal/external partners.
Hands-on knowledge of Turkish customs regulations, import processes, and trade compliance.
Experience with 3PL providers, freight forwarders, and distribution partners.

Responsibilities

Coordinate day-to-day logistics operations across customs, warehousing, transportation, and omnichannel fulfillment in Turkey.
Handle customs and trade compliance for imports per Turkish regulations and Swarovski standards.
Coordinate inbound shipments from Regional Distribution Center to stores and customers in Turkey.
Collaborate with 3PL partner to manage service performance and issue resolution.
Coordinate brokers, forwarders, carriers, and service providers for efficient logistics execution.
Monitor KPIs like OTIF, inventory accuracy, order accuracy, and lead times; drive cost control and process improvements.
Prepare regular operational reports and analyses for the Turkish market.
Support Sales Operations with new processes and continuous improvement initiatives.
Collaborate with Retail, Wholesale, eCommerce, Finance, Compliance, and global Supply Chain teams.
Coordinate omnichannel operations including store fulfillment, ship-from-store, and click-and-collect.