Logistics Operations Assistant Manager

Estée Lauder Companies; Fatih; On-site; TRY 600,000 - 1,000,000; Full time

Job summary

Estée Lauder Companies is seeking a seasoned Warehouse & Inventory Operations leader based in Turkey to oversee daily 3PL warehouse activities across B2B, B2C, Retail, and E-commerce channels.

You will drive inbound/outbound, returns, and cycle counts, ensure SAP/WMS accuracy, manage 3PL relationships, monitoring KPIs and compliance with SLAs while supporting continuous improvement initiatives.

Qualifications

• Strong analytical, problem-solving and reporting capabilities.
• Fluent Turkish with professional proficiency in English.
• Experience managing 3PL providers and monitoring warehouse KPIs.
• Knowledge of SAP and Warehouse Management Systems (WMS).

Responsibilities

• Oversee daily 3PL warehouse operations across B2B, B2C, Retail and E‑commerce.
• Manage inbound, outbound, returns and inventory processes.
• Maintain inventory accuracy across SAP, WMS and physical stock; conduct cycle counts and annual inventories.
• Investigate stock discrepancies and implement corrective actions.
• Manage destruction, obsolescence, and compliance for inventory lifecycle.

Skills

Analytical skills

Problem-solving

Reporting skills

Turkish language proficiency

English proficiency

Education

Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or related field

Tools

SAP

WMS

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

Warehouse & Inventory Operations

• Manage daily 3PL warehouse operations, ensuring service level compliance across B2B, B2C, Retail, and E-commerce channels.
• Oversee inbound, outbound, returns, and inventory processes.
• Maintain inventory accuracy across SAP, WMS, and physical stock through cycle counts and annual inventories.
• Investigate stock discrepancies and implement corrective actions.

Product Destruction & Obsolescence

• Manage destruction processes for expired, damaged, obsolete, and non-saleable products.
• Coordinate approvals, execution, reporting, and compliance requirements.
• Monitor excess and obsolete inventory and support reduction initiatives.

Systems & Process Improvement

• Ensure effective use of SAP and WMS and resolve operational system issues.
• Support automation, digitalization, UAT, and continuous improvement projects.
• Maintain alignment between master data and business processes.

3PL Performance Management

• Manage 3PL relationships and monitor KPIs, productivity, quality, and service performance.
• Drive corrective actions and continuous improvement initiatives.
• Ensure compliance with contractual obligations and SLAs.

Reporting, Compliance & Team Support

• Prepare operational reports and performance analyses for management.
• Support audits, compliance activities, and quality standards.
• Promote cross-functional collaboration, operational excellence, safety, and continuous development.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or a related field.
• Minimum 7-8 years of experience in warehouse, logistics, or distribution center operations.
• Experience in managing 3PL providers and monitoring warehouse performance KPIs.
• Strong knowledge of inventory management processes and controls.
• Advanced knowledge of SAP and Warehouse Management Systems (WMS) preferred.
• Experience in inventory reconciliation between ERP (SAP) and WMS systems is an advantage.Strong analytical, problem-solving, and reporting skills.
• Fluent in Turkish with professional proficiency in English.