Logistics Operations Assistant Manager

The Estée Lauder Companies Inc.; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an experienced professional to lead Warehouse & Inventory Operations in Istanbul. You will manage daily 3PL warehouse operations across B2B, B2C, Retail, and E-commerce channels, while ensuring inventory accuracy and compliance.

You will drive continuous improvement, oversee destruction and obsolescence processes, and maintain alignment between SAP/WMS systems and master data. Fluency in Turkish and professional English are required.

Qualifications

• Bachelor’s degree in a related field.
• 7–8+ years in warehouse, logistics, or DC operations.
• Experience managing 3PL providers and monitoring warehouse KPIs.
• Strong knowledge of inventory management processes and controls.
• Advanced knowledge of SAP and WMS preferred.
• Experience reconciling inventory between ERP (SAP) and WMS.
• Fluent Turkish with professional English proficiency.

Responsibilities

• Manage daily 3PL warehouse operations across B2B, B2C, Retail, and E-commerce channels.
• Oversee inbound, outbound, returns, and inventory processes; ensure accuracy.
• Destruction processes for expired, damaged, obsolete, non-saleable products; coordinate approvals and reporting.
• Support SAP/WMS systems, automation, digitalization, and continuous improvement projects.
• Manage 3PL relationships, monitor KPIs, drive corrective actions and SLAs.
• Prepare operational reports and support audits, compliance and safety.

Skills

Inventory management

3PL management

KPI monitoring

Data analysis

Reporting

Education

Bachelor’s degree in Supply Chain/Logistics/Industrial Engineering/Business Administration

Tools

SAP

WMS

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

Warehouse & Inventory Operations

• Manage daily 3PL warehouse operations, ensuring service level compliance across B2B, B2C, Retail, and E-commerce channels.
• Oversee inbound, outbound, returns, and inventory processes.
• Maintain inventory accuracy across SAP, WMS, and physical stock through cycle counts and annual inventories.
• Investigate stock discrepancies and implement corrective actions.

Product Destruction & Obsolescence

• Manage destruction processes for expired, damaged, obsolete, and non-saleable products.
• Coordinate approvals, execution, reporting, and compliance requirements.
• Monitor excess and obsolete inventory and support reduction initiatives.

Systems & Process Improvement

• Ensure effective use of SAP and WMS and resolve operational system issues.
• Support automation, digitalization, UAT, and continuous improvement projects.
• Maintain alignment between master data and business processes.

3PL Performance Management

• Manage 3PL relationships and monitor KPIs, productivity, quality, and service performance.
• Drive corrective actions and continuous improvement initiatives.
• Ensure compliance with contractual obligations and SLAs.

Reporting, Compliance & Team Support

• Prepare operational reports and performance analyses for management.
• Support audits, compliance activities, and quality standards.
• Promote cross-functional collaboration, operational excellence, safety, and continuous development.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or a related field.
• Minimum 7-8 years of experience in warehouse, logistics, or distribution center operations.
• Experience in managing 3PL providers and monitoring warehouse performance KPIs.
• Strong knowledge of inventory management processes and controls.
• Advanced knowledge of SAP and Warehouse Management Systems (WMS) preferred.
• Experience in inventory reconciliation between ERP (SAP) and WMS systems is an advantage.Strong analytical, problem-solving, and reporting skills.
• Fluent in Turkish with professional proficiency in English.