Lab Applications Engineer – Testing & Technical Support

Henkel Jebel Ali FZCO; Tuzla; On-site; TRY 45,000 - 65,000; Full time

Benefits offered by this job

Diverse national and international增长?

Global wellbeing standards with health

Gender-neutral parental leave for a 8+

Employee Share Plan with voluntary投资

Job summary

Henkel invites applications for an Application Engineer, Laboratory in Tuzla. You will support testing, analytical methods, and technical customer service, collaborating with Application Engineering teams, KAMs and project teams to drive testing and product performance improvements.

The role focuses on developing test methods, calibrating laboratory equipment, documenting results, and contributing to continuous improvement while communicating in English with stakeholders across functions.

Qualifications

• Bachelor's degree in chemistry or chemical engineering.
• 2-4 years of related experience, preferably laboratory experience.
• Ability to work independently, communicate with laboratory members, and maintain organized records/reports.
• Excellent oral and written communication skills in English with the ability to interact effectively with all levels of management.
• Solution-oriented and ability to work as a team.
• Advanced user of MS Office applications.

Responsibilities

• Standardize and develop new test methods using a broad range of analytical techniques, including both destructive and non-destructive testing
• Leverage customer feedback to drive continuous optimization in customer service and laboratory testing processes
• Track, manage, and document test reports within the laboratory systems.
• Perform peer reviews of test data and result entries to ensure data accuracy and quality
• Participate in test standard validations and support training activities for internal stakeholders (e.g. laboratory personnel, marketing, sales)
• Prepare and deliver internal presentations related to testing methods, standards, and results
• Apply consultative skills when interacting with customers to build trust and transparency while managing technical incidents
• Participate in customer meetings and presentations, providing consultation on best practices relevant to the application field
• Communicate and collaborate closely with Application Engineering field roles, Key Account Managers (KAMs), project teams, and customers
• Lead and coordinate internal and external technical requests and application-related projects
• Ensure laboratory and application equipment are properly calibrated and safety-checked in compliance with local regulations
• Collect quotations and procure the necessary chemicals and equipment for the laboratory.
• Monitor trends in analytical methods and play a key role in the laboratory's development.
• Support Root Cause Analysis (RCA) activities and ensure the completion of Corrective Action Plans related to customer complaints and overall product performance

Skills

English communication

MS Office proficiency

Independent worker

Team collaboration

Education

Bachelor's degree in chemistry or chemical engineering

Job description

Henkel invites applications for an Application Engineer, Laboratory in Tuzla. You will support testing, analytical methods, and technical customer service, collaborating with Application Engineering teams, KAMs and project teams to drive testing and product performance improvements.

The role focuses on developing test methods, calibrating laboratory equipment, documenting results, and contributing to continuous improvement while communicating in English with stakeholders across functions.