Key Account Manager

Philips International; Üsküdar; On-site; TRY 400,000 - 700,000; Full time

Job summary

Philips International is seeking an experienced E-Commerce Key Account Manager to lead growth for our Turkish market across top online retailers. You will take full commercial ownership of assigned accounts, leveraging data-driven decision making and strong customer relationships.

You will work cross-functionally with Marketing, Retail Media, Supply Chain and Finance to ensure our brands are visible, competitive, and successful online, with end-to-end ownership of revenue, margins, forecasting,

Qualifications

• Degree in Business Administration, Marketing, Digital Business or related field.
• Strong understanding of online customers and digital business models.
• Fluency in English and excellent communication skills.

Responsibilities

• Drive growth of e-commerce business across key online customers in Turkish market.
• Own accounts end-to-end: revenue, margin, forecasting, promotions.
• Collaborate with Marketing, Retail Media, Supply Chain and Finance to ensure visibility and competitiveness.
• Develop and execute customer-specific e-commerce strategies and annual joint business plans.
• Monitor performance with dashboards and adjust plans to improve conversion, traffic, content score and OSA.

Skills

Ownership

Negotiation

Cross-functional collaboration

Data-driven decision making

English fluency

Education

Business Administration

Marketing

Digital Business

Tools

E-commerce dashboards

Job description

Job Title Key Account Manager Job Description Job title: E-Commerce Key Account Manager

Your role:

• Drive and shape the growth of our e-commerce business across key online customers in Turkish market.
• You will take full commercial ownership of your accounts, leveraging strong e-commerce fundamentals, data-driven decision-making, and impactful customer relationships.
• Working cross-functionally with Marketing, Retail Media, Supply Chain, and Finance, you will ensure our brands are visible, competitive, and successful in the online environment.
• Full end-to-end ownership of assigned e-commerce key accounts, including revenue, margin, forecasting, and promotional planning.
• Development and execution of customer-specific e-commerce strategies and annual joint business plans.
• Building and continuously optimizing e-commerce fundamentals: Digital shelf excellence.
• Product content & SEO.
• Availability (OSA).
• Search performance.
• Retail media activation.
• Planning, steering, and evaluating promotional calendars and investment strategies.
• Analyzing sell-out data, market trends, and shopper insights to identify growth opportunities.
• Proactively tracking and managing key KPIs such as conversion rate, traffic, content score, and on-shelf availability.
• Leveraging advanced e-commerce tools and dashboards to monitor and optimize performance.

You're the right fit if:

• A degree in Business Administration, Marketing, Digital Business, or a related field.
• Min 8 years of professional experience at least 5 years commercial experience in E-Commerce Key Account Management or Digital Sales.
• Strong understanding of online customers, digital business models, and performance drivers.
• A highly analytical mindset with a passion for data-driven decision-making.
• Strong ownership, negotiation skills, and customer‑centric thinking.
• Curiosity and openness to explore and apply digital and AI tools in daily work.
• Excellent communication and collaboration skills in cross‑functional teams.
• Fluency in English.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose. Learn more about our culture of impact with care.

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters.

That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights