Junior IT Operations & Security Specialist

E-Kart Elektronik Kart Sistemleri; Gebze; On-site; TRY 320,000 - 520,000; Full time

Job summary

Giesecke+Devrient (G+D) in Gebze seeks an IT System Administrator to provide troubleshooting and operational support for hardware, software, and production IT systems. You will manage office and production servers, ensure 24/7 availability, and lead backup, DR, and security initiatives.

The role requires strong Windows expertise, AD/IDM management, network basics, and English proficiency. Travel readiness and a driving license are a plus; German is advantageous.

Qualifications

• Graduates from computer engineering faculties or Management Information Systems faculties.
• At least three years of experience in information technologies.
• Enthusiastic about learning new things, open-minded and collaborative.
• Strong analytical skills and interpersonal communication skills.
• Excellent presentation skills.
• Advanced level of Windows operating systems.
• Fundamental level of SQL, antivirus programs.
• Knowledge of firewall configuration and Cisco router and switch configuration.
• Fundamental LAN/WAN installation and configuration.
• Experience of backup and log management systems.
• Superior verbal and written communication skills in English; German is an asset.
• Willing to travel abroad; hold a B class driving license and be an active driver.
• No military obligation for male candidates.

Responsibilities

• Providing troubleshooting and operational support for all hardware and software systems in office and production environments, including PCs, servers, network devices, printers, telephony systems and specialized equipment.
• Managing, maintaining and ensuring uninterrupted operation of office- and production-side servers such as SQL, Web, File, Print, Inventory, Quality Management, Virtual and related systems.
• Ensuring continuous availability of IT systems, machines and PCs used in production environments.
• Planning, executing and monitoring backup, disaster recovery, log management and business continuity processes, including regular system, data and image backups.
• Installing, managing and monitoring antivirus systems, WSUS, patch management, Windows updates, system services and security policies across all IT systems.
• Performing regular vulnerability scans, identifying security gaps and implementing remediation actions.
• Administering Active Directory, IDM systems, user accounts, groups and access rights.
• Managing removable media controls (USB, CD/DVD) and creating and managing encrypted USB devices (PGP).
• Ensuring compliance with Visa, MasterCard, GSMSAS and corporate information security standards; participating in audits and closing audit findings.
• Managing secure customer connectivity and data transfer systems, including SFTP, GlobalScape and ForcePoint.
• Monitoring and controlling system logs, backups and security events; reporting as required.
• Managing IT asset inventory, hardware and software licenses, maintenance contracts and procurement processes.
• Preparing, maintaining and updating technical documentation, procedures and asset records.
• Supporting ERP (Micro), Ebiflow workflow applications, E-Card infrastructure services and overall production IT operations.
• Monitoring IT system performance and capacity, planning future infrastructure growth and contributing to budget planning.
• Providing user support, guidance and technical training; analyzing issues and delivering effective solutions.
• Coordinating with the Information Security department, following approved change management processes and security requirements.
• Actively participating in process improvement, innovation initiatives and continuous service development.
• Ensuring compliance with business continuity, quality, environmental and occupational health and safety policies and procedures.

Skills

Analytical skills

Interpersonal communication

Presentation skills

Windows OS

SQL

Antivirus software

Firewall configuration

Cisco routers/switches

LAN/WAN

Backup & log management

Active Directory

IDM systems

English (verbal/written)

German (asset)

Travel willingness

Driver's license (B)

Education

Bachelor's degree in Computer Engineering or MIS

Tools

Windows OS

SQL

Antivirus software

Firewall configuration

Cisco routers/switches

Active Directory

Job description

Giesecke+Devrient (G+D) in Gebze seeks an IT System Administrator to provide troubleshooting and operational support for hardware, software, and production IT systems. You will manage office and production servers, ensure 24/7 availability, and lead backup, DR, and security initiatives.

The role requires strong Windows expertise, AD/IDM management, network basics, and English proficiency. Travel readiness and a driving license are a plus; German is advantageous.