IT Operations Intern — Hands-on, Global Tech Team

Insider One; Turkey; On-site; TRY 39,000 - 61,000; Full time

Benefits offered by this job

Monthly meal allowance

Yoga classes and clubs

Access to learning platforms

Internal trainings on AI and coding

Diverse global team

Referral bonuses

Volunteer opportunities

Year-round team events

Job summary

Insider One in Turkey is seeking a long-term IT Operations Intern to support day-to-day IT tasks and first-level IT support. You will gain hands-on experience in end-user support and asset operations.

The role is ideal for students pursuing Computer Engineering, MIS, or IT who want to build a career in IT Operations or Infrastructure, with at least 5–6 months and 3 days per week. Insider One offers a monthly meal allowance, learning resources, and diverse global teamwork.

Qualifications

• Currently enrolled in a university program related to Computer Engineering, MIS, IT or similar.
• Duration: internship of at least 5–6 months.
• Availability to work at least 3 days per week.
• University must provide mandatory internship insurance.
• Good command of English with ability to communicate verbally.
• Basic understanding of computer hardware and operating systems.
• Interest in IT Operations, IT Support or Infrastructure careers.
• Willingness to learn and take ownership of operational tasks.
• Previous IT Support/Help Desk internship is a plus.

Responsibilities

• Handle daily L1 IT support requests from employees and help resolve basic hardware and software issues.
• Assist with setup and delivery of laptops, monitors, peripherals and other IT equipment.
• Assist with onboarding and offboarding processes, including device preparation and checklist follow-up.
• Keep IT asset and inventory records accurate and up to date.
• Support stock tracking for laptops, accessories and other IT equipment.
• Troubleshoot basic issues related to Windows/macOS devices, peripherals, Wi-Fi, meeting room equipment and common workplace apps.
• Review incoming IT requests and escalate more complex issues to the relevant IT team member.
• Assist with device maintenance, repair and service follow-up processes.
• Keep internal IT documentation and checklists up to date.
• Help with other day-to-day IT tasks as needed.

Skills

English communication

Attention to detail

Customer service mindset

Willingness to learn

Strong follow-up skills

Team player

Problem-solving

Education

Currently enrolled in Computer Engineering / MIS / IT program

Tools

Windows OS

macOS

Office suite

Job description

Insider One in Turkey is seeking a long-term IT Operations Intern to support day-to-day IT tasks and first-level IT support. You will gain hands-on experience in end-user support and asset operations.

The role is ideal for students pursuing Computer Engineering, MIS, or IT who want to build a career in IT Operations or Infrastructure, with at least 5–6 months and 3 days per week. Insider One offers a monthly meal allowance, learning resources, and diverse global teamwork.