IT Governance Specialist

Tiryaki Agro; Ataşehir; On-site; TRY 180,000 - 280,000; Full time

Job summary

Tiryaki Agro, a leading global agricultural supply chain company, seeks an IT Governance/Process Improvement Specialist in Istanbul. You will manage authorization processes in Dynamics 365, support IT projects, and drive process optimization in a complex enterprise environment.

Ideal candidates have a relevant engineering degree, 2–3 years in IT governance or PM, and strong English communication. You will collaborate with IT vendors and cross-functional teams to improve efficiency and controls.

Qualifications

• Bachelor’s degree from relevant engineering departments.
• Proficient in English (written and spoken) for documentation, meetings, and vendor communication.
• Preferably 2–3 years of experience in IT Governance, process improvement, or project management.
• Knowledge of ITIL, COBIT, BPM methodologies.
• Knowledge or experience with Xurrent ITSM tool.
• Experience with Paperwork BPM applications.
• Proficient in project management tools (MS Project, Jira, DevOps, Xurrent).
• Strong command of Microsoft Office applications, especially Excel and PowerPoint.
• Preferably knowledgeable in Dynamics 365 Finance & Operations.
• Ability to actively participate in communication and coordination with IT vendors.
• Strong analytical thinking; detail-oriented in reporting and documentation.
• Strong communication skills and a team-oriented mindset.

Responsibilities

• Conduct process management and process improvement initiatives.
• Manage authorization processes in Dynamics 365.
• Support execution of newly initiated or ongoing projects and improvement requests in line with company strategy and IT governance principles.
• Contribute to project prioritization and importance assessment; performing process- and project-based categorization.
• Support the monitoring of request, incident, problem, and change management processes via ITSM.
• Contribute to the creation, update, and improvement of process flows via BPM tools.
• Support the monitoring of project scope, schedule, cost, and resource utilization.
• Contribute to coordination among interdependent and interacting IT projects.
• Tracking and reporting project and process performance indicators (KPIs).
• Identify project risks and communicate them to relevant project leaders and managers.
• Prepare project progress reports and reporting to management.
• Carrying out documentation activities to support corporate knowledge.
• Ensure operational communication with IT vendors and supporting process and performance tracking.
• Develop improvement initiatives and alternative solutions to increase efficiency through analysis of process and project management metrics.

Skills

English proficiency

Analytical thinking

Communication skills

Team oriented

Education

Bachelor’s degree in Industrial Engineering

Tools

Dynamics 365

MS Project

Jira

DevOps

Xurrent ITSM

Paperwork BPM

Job description

Who We Are

With a 60-year history, Tiryaki Agro stands as one of the world's leading agricultural supply chain companies. Its unique global business model spans the entire supply chain, from certified seed production to field cultivation, storage, processing, logistics, trade, and reaching the end consumer.

Tiryaki Agro provides nutritional solutions worldwide, committed to building a food future in harmony with nature. The company processes products sourced from approximately 30 countries, particularly Turkey, in 27 facilities across 10 locations on 3 continents, delivering over 4 million tons of conventional and organic agricultural products to customers in 70 countries annually. It operates in more than 40 ports globally, including one owned port and three privately contracted ports. Since 2018, Tiryaki Agro has strengthened its global leadership by acquiring majority shares in Sunrise Foods International, one of the world's largest supply chain management company for organic feed and oilseeds.

Key Responsibilities

• Conducting process management and process improvement initiatives
• Managing authorization processes in Dynamics 365
• Supporting the execution of newly initiated or ongoing projects and improvement requests in line with company strategy and IT governance principles
• Contributing to project prioritization and importance assessment; performing process- and project-based categorization
• Supporting the monitoring of request, incident, problem, and change management processes via ITSM
• Contributing to the creation, update, and improvement of process flows via BPM tools
• Supporting the monitoring of project scope, schedule, cost, and resource utilization
• Contributing to coordination among interdependent and interacting IT projects
• Tracking and reporting project and process performance indicators (KPIs)
• Identifying project risks and communicating them to relevant project leaders and managers
• Preparing project progress reports and reporting to management
• Carrying out documentation activities to support the creation of corporate knowledge
• Ensuring operational communication with IT vendors and supporting process and performance tracking
• Developing improvement initiatives and alternative solutions to increase efficiency through analysis of process and project management metrics

Qualifications

• Bachelor’s degree from relevant engineering departments (Industrial Engineering, Computer Engineering, Software Engineering, Management Information Systems, or related fields)
• Proficient in English (written and spoken) at a level sufficient for documentation, meetings, and vendor communication
• Preferably 2–3 years of experience in IT Governance, process improvement, or project management
• Knowledge of process management and process improvement methodologies (ITIL, COBIT, BPM, etc.)
• Knowledge or experience in using the Xurrent ITSM tool
• Experience with Paperwork BPM (workflow / process management) applications
• Proficient in project management tools (MS Project, Jira, DevOps, Xurrent, etc.)
• Strong command of Microsoft Office applications, especially Excel and PowerPoint
• Preferably knowledgeable in Dynamics 365 Finance & Operations
• Ability to actively take part in communication and coordination with IT vendors
• Strong analytical thinking skills; detail-oriented in reporting and documentation
• Strong communication skills and a team-oriented mindset