Insurance and Claim Senior Specialist

Dynastyeurope; Fatih; On-site; TRY 150,000 - 260,000; Full time

Job summary

MPL is seeking a dedicated Insurance and Claim Specialist to join our team in managing risk/insurance processes for shipments and operations. You will coordinate insurance coverages, assess risk, and oversee end-to-end claims, documentation, and settlements.

The role emphasizes collaboration with internal teams and insurance providers, ensuring compliance and continuous improvement of policies and procedures to optimize efficiency and service quality.

Qualifications

• Bachelor's degree in a relevant field as a prerequisite.
• Strong understanding of insurance principles, policies, and claims processes.
• Excellent communication and interpersonal skills for stakeholder interactions.
• Detail-oriented with strong documentation and record-keeping abilities.

Responsibilities

• Procure and manage insurance policies to ensure adequate coverage for shipments and operations.
• Conduct risk assessments for shipments and provide recommendations for coverage and risk mitigation.
• Handle end-to-end claims process, including documentation, submission, negotiation, and settlement.
• Maintain accurate records of insurance policies, claims, and related documentation.
• Serve as the primary contact for internal stakeholders, external partners, and insurers.
• Stay updated on relevant regulations and industry standards to ensure compliance.
• Identify and implement proactive measures to minimize risks and losses.
• Evaluate and enhance insurance policies and claim processes for efficiency.

Education

Bachelor's degree in Business Administration/Risk Management/Insurance

Job description

We are currently seeking a dedicated and experiencedInsurance and Claim Specialistto join our team. This role offers an exciting opportunity to contribute to our company's success by effectively managing risk/ insurance proseses and ensuring prompt resolution of claims.

Responsibilities

• Insurance Management:Procure and manage insurance policies to ensure adequate coverage for our company's shipments and operations.
• Risk Assessment:Conduct risk assessments for each shipment and provide recommendations for appropriate insurance coverage and risk mitigation strategies.
• Claim Processing:Handle the end-to-end claims process, including claim documentation, submission, negotiation with insurance providers, and settlement.
• Documentation:Maintain accurate and organized records of insurance policies, claims, and related documentation.
• Communication:Serve as the primary point of contact for internal stakeholders, external partners, and insurance providers regarding insurance matters and claims.
• Compliance:Stay updated on relevant regulations and industry standards to ensure compliance with legal requirements and best practices.
• Risk Mitigation:Identify potential areas of risk within our operations and implement proactive measures to minimize risks and losses.
• Continuous Improvement:Evaluate and enhance insurance policies, claim processes, and risk management strategies to optimize efficiency and effectiveness.
• Customer Service:Provide timely and professional assistance to clients regarding insurance-related inquiries and claims issues.
• Dispute Resolution:Address any disputes or discrepancies related to insurance claims in a fair and equitable manner, seeking resolution to maintain positive relationships with stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Risk Management, Insurance, Logistics, or a related field.
• Previous experience in a similar role within the freight forwarding or logistics industry.
• Strong understanding of insurance principles, policies, and claims processes
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
• Detail-oriented and organized, with strong documentation and record-keeping abilities.

Why Join Us

• Opportunity to work with a dynamic team in a fast-paced and growing industry.
• Collaborative and supportive work environment.
• Chance to make a meaningful impact and contribute to the success of our company.

There’s no micromanagement here. You get trust, responsibility, and support. Yes, in that order.

At MPL, innovation doesn’t follow, it leads. We build smarter flows, faster links, and a culture that’s always one step ahead. That’s how we do things differently.

Every day at MPL is a fresh adventure. From tackling new challenges to celebrating wins, we thrive on the buzz of constant energy and growth.

Every day at MPL is a fresh adventure. From tackling new challenges to celebrating wins, we thrive on the buzz of constant energy and growth.

It’s not just a job, it’s your chance to grow, be bold, lead, and make a difference.