Insurance Product Specialist

Gizli Şirket; Fatih; On-site; TRY 260,000 - 420,000; Full time

Benefits offered by this job

Impact & Visibility

Broad Exposure

Professional Growth

Job summary

Gizli Şirket is seeking an Insurance Product Specialist to optimize operations across policy issuance, renewals, endorsements, and claims. You will work with insurers and internal teams to drive efficient workflows while staying compliant with regulations and product trends.

This role emphasizes hands-on execution and proactive problem solving. The ideal candidate has a bachelor’s degree in insurance or related fields, 3–5 years in insurance, and SEGEM certification, plus strong MS Office and

Qualifications

• Requires a bachelor’s degree in insurance, business, or economics.
• 3–5 years in an insurance agency, brokerage, or company.
• SEGEM certificate required.
• Strong knowledge of core insurance products and regulations.
• Experience with multiple insurer systems is a plus.
• Proficient in MS Office and English.

Responsibilities

• Manage day-to-day insurance operations: policy issuance, endorsements, cancellations, renewals, premium collections, and claims processes.
• Coordinate operational activities with insurers, partners, and internal teams.
• Identify bottlenecks and propose practical improvements to quality and efficiency.
• Monitor regulatory changes, insurer systems, and product trends impacting processes.
• Support assessment, documentation, and rollout of new insurance products and systems.
• Track operational KPIs and prepare management reports.

Skills

Analytical skills

Cross-functional collaboration

Ownership & adaptability

English proficiency

Education

Bachelor’s degree in Insurance, Business Administration, Economics

SEGEM certificate

Tools

Microsoft Office

Job description

We are a well-established and highly respected corporate group with a strong market presence across key sectors, including the automotive industry. As part of our continuous growth and strategic development within the insurance ecosystem, we are seeking an Insurance Product Specialist who combines strong domain expertise with a proactive, improvement-oriented mindset.

About the Role

This role is ideal for an insurance professional who bridges hands-on operational experience with analytical problem-solving. Beyond managing day-to-day operations, you will have the opportunity to identify operational efficiencies, solve process challenges, and contribute to the execution of new business initiatives.

Key Responsibilities

• Operational Execution: Manage and follow up on day-to-day insurance operations, including policy issuance, endorsements, cancellations, renewals, premium collections, and claims-related processes.
• Stakeholder Coordination: Coordinate operational activities with insurance companies, business partners, and internal teams to ensure smooth and timely delivery.
• Process Improvement: Identify operational bottlenecks or recurring issues and propose practical solutions to enhance quality, efficiency, and control across workflows.
• Compliance & Market Tracking: Monitor regulatory changes, insurer system updates, and industry product trends to assess their impact on current processes.
• Product & System Implementation: Support the operational assessment, documentation, and roll‑out of new insurance products, digital tools, and system enhancements.
• Reporting & Analytics: Track key operational indicators (policy production, commissions, renewals, cancellations, collections) and prepare analytical reports for management decision-making.

Requirements

• Bachelor’s degree in Insurance, Business Administration, Economics, or a related discipline.
• 3–5 years of experience within an insurance agency, brokerage, or insurance company.
• Valid SEGEM certificate is required.
• Strong knowledge of core insurance products, agency processes, and relevant regulations.
• Hands‑on experience working across multiple insurer systems/portals is a distinct advantage.
• Good command of Microsoft Office tools.
• Good command of English (both written and spoken).
• Strong analytical skills, structured thinking, and a solution‑oriented approach.
• High level of ownership, adaptability, and effective cross‑functional collaboration skills.

What We Offer

• Impact & Visibility: Opportunity to streamline operations and build efficient, scalable workflows.
• Broad Exposure: Work closely with key industry players and diverse operational stakeholders.
• Professional Growth: Expand your insurance product and process management skills within a dynamic corporate environment.